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With the help of Logos Technical support, I finally solve the problem. This is what I was told: "Thank you for the email. I suspect I know why you’re getting this problem. If you open the Passage Guide and click the panel menu (see the attached image) what do you see on the left? If it is blank that is the problem. At some point you’ve inadvertently
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Thanks Mike.
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[quote user="Mike Binks"] Hi Scott, I guess you have reached the point where the only real chance of progress is to give customer services a call and share your screen with them. Whenever I do this I start the call with Skype and then if they need to check my system they give me a ring back. [/quote] seems a good suggestion. May I know the skype name
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Thank you so much for your attention. I linked the passage guide to my Bible pane, as shown in the picture below. Nothing happens. I scrolled the Bible verse by verse. Nothing happens. I changed from NIV to ESV and scrolled and changed NRSV and scrolled........ Nothing happens. Nothing is loaded in Passage Guide.
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[quote user="Reuben Helmuth"]put the passage guide in a linkset with a Bible and scroll the Bible[/quote] Hi Reuben, I am not sure that I understand what you mean. But so far within my chrome browser I don't experience any troubles. I can scroll bible passages and I can look up my references in passage guide.
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Hi Randy, Many thanks for your help. The url works. I can load the references from my library. Thanks for this. But I cannot load anything after entering "Open Passage Guide to Jn3.16 ", even after changing the Bible verses to other choices. Nothing is loaded within the "Passage Guide" inside the Logos App. I am not sure what localization is. I checked
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now running 8.3.0.0022
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A bit more evidence. I clicked the "Passage Study" within "Layout Menu" and then my layout is switched immediately according to its design. I attach the result. Thanks.
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i just upgraded to MacOS Mojave. Nothing changed. "Passage Guide" NOT WORKING. FRUSTRATING. How can I follow this further? Can I completely delete the library altogether and re-install the software?
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Sure.
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I think it is time for me to upgrade to Mojave and see how things go.
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thanks for asking. Of course I hit <enter>. Everything I typed disappeared after that.
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CUVNP Chinese Union. I change to NASB95 Nothing changed.
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2275.LogosLogs.Scott1.20190308-172533.zip
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I hesitate on upgrading to Mojave because the last time I did I experienced a lot of problems regarding automation between the apps Mellel and Bookends. That's why I downgraded to High Sierra. Am I the only one who is still using High Sierra here?
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A completely clean layout. NOT working. Whatever I typed at the cursor, after hitting <enter>, disappears.
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Hey guys, thanks for the help. Restarted the OS. System is High Sierra 10.13.6 with all updates installed. "Passage Guide" NOT working.
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is this what I am supposed to upload?
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7608.LogosLogs.Scott1.20190307-090715.zip