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  • Re: Getting a refund, "returning" product

    Win7 64 bit installed on an XPS 9100 Studio from Dell, Logos 4 Scholars edition including download time in one hour. Even indexing! Before on XP with an XPS 600 it took a total of about three hours. That's with a broadband connection. Logos 4 runs very fast and smooth, so the change from XP to Win7 64 made all the difference. I'm so thankful for all
    Posted to Logos 4 by Larry Parker on Sun, Jan 30 2011
  • Re: Getting a refund, "returning" product

    Well, I had a motherboard go bad, installed Win 7 64 bit, moved three PC's to new places, and get the replacement PC tomorrow from Dell. So far Win7 seems to still have the Microsoft quirks that all of their priors have. I haven't gotten to try Logos with Win 7 yet as the new PC tomorrow is the one that will do that. Still in limbo here...
    Posted to Logos 4 by Larry Parker on Thu, Jan 27 2011
  • Re: Was there a patch released today?

    Excellent! I should have figured out the view options myself. There were a few books that said "Today." Thanks so much for all the replies. That was fast too. These Logos forums are the nicest forums I've ever seen, and I've seen many.
    Posted to Logos 4 by Larry Parker on Fri, Jan 21 2011
  • Was there a patch released today?

    I opened Logos 4 and resources downloaded and then indexed for about ten minutes. I had not used any other computer and I had not added or bought anything. So did a patch get released and installed today? I'm assuming that patches download and install automatically. Do book updates do this?
    Posted to Logos 4 by Larry Parker on Fri, Jan 21 2011
  • Re: Why does my note contain a bible reference I don't want?

    What I was trying to do by erasing that line was to bring up anything that was in that box. Usually just putting the cursor there does it, but I ended up erasing the line. You explained it well and better than I knew before. Thank you.
    Posted to Logos 4 by Larry Parker on Thu, Jan 20 2011
  • Re: Why does my note contain a bible reference I don't want?

    The only line in that input box is that same scripture, Revelation 22:21. I erase that line and it comes back. I don't have a clue what's going on still...
    Posted to Logos 4 by Larry Parker on Thu, Jan 20 2011
  • Re: Why does my note contain a bible reference I don't want?

    Kevin, that was a fast answer! Thanks so much. I see exactly what you are saying, and I have the "Selection 4.14.3" selected but it still puts the Revelation reference in. I tried adding a note in other places in the same area and it puts the same reference in all of them. Maybe this commentary is linked to that verse somehow?! There is no visual reference
    Posted to Logos 4 by Larry Parker on Thu, Jan 20 2011
  • Why does my note contain a bible reference I don't want?

    The bottom image is my note which contains a reference to Revelation 22:21. I have no bible open for that reference, only the Revelation Of Jesus Christ commentary which the top picture shows the note source. Why does the note contain the bible reference when I have nothing open to refer it to, and I don't want it there? I also cannot remove it. The
    Posted to Logos 4 by Larry Parker on Thu, Jan 20 2011
  • Re: Getting a refund, "returning" product

    [quote user="Fred Chapman"] Larry, Glad to hear you're going to give it a little more time. I moved from Vista to Win 7 last year. While I was not really having any serious issues running the program, Win 7 64 bit made a big difference in performance. From what I have seen, sometimes people are discouraged initially by the program because there are
    Posted to Logos 4 by Larry Parker on Thu, Jan 20 2011
  • Re: Getting a refund, "returning" product

    I love reading the bios here on the many varied people. Someday we can all be in heaven where we can get a face to face. For now, Fred and Jerry, God Bless you both in the ministry. My dad was a non denominational minister so I know second hand what you go through. Matthew, 13 children and home schooled! That's incredible. Nicky living in Albania. I
    Posted to Logos 4 by Larry Parker on Thu, Jan 20 2011
  • Re: Getting a refund, "returning" product

    Nicky; Thanks for your kind words. Last night I worked with Logos on my laptop (Vista) and all worked perfectly. I'm beginning to think that XP is an enemy of Logos 4 which is what is on my desktop that's having problems. I ordered Windows 7 last night to replace XP. After taking several hours of contemplating what all I would be losing, I'm going to
    Posted to Logos 4 by Larry Parker on Thu, Jan 20 2011
  • Re: Getting a refund, "returning" product

    I also asked for a refund today for the Scholar edition, and it breaks my heart to have to do it. I've had it for almost a week now, and problems are popping up too often. I spent all day working on it yesterday and it seemed to be fine. Then today they started again. In a weeks time I fell in love with the program, all it's capabilities, options, and
    Posted to Logos 4 by Larry Parker on Wed, Jan 19 2011
  • Re: Crashes in Logos 4

    Well, it seemed to be fixed, and I made a new layout last night and opened it this morning and it worked fine. Then I reopened it a few minutes ago this afternoon and things are acting weird again. I hated to do this, but I asked for a refund. I don't have the time or patience right now to chase bugs in a program that I need to be using. Thanks for
    Posted to Logos 4 by Larry Parker on Wed, Jan 19 2011
  • Re: Crashes in Logos 4

    [quote user="Bradley Grainger"] Are you using a custom guide (i.e., based on your own guide template) in the layout you're trying to load? [/quote] Yes, I do. I had saved my old layout database and just renamed it to try it again. The layouts still crash Logos. The same custom guide that's in those is in the new layout and the new one loads fine. I
    Posted to Logos 4 by Larry Parker on Tue, Jan 18 2011
  • Re: Crashes in Logos 4

    I understand that reasoning. I've been a beta tester for games and now am a tester for SwordSearcher Bible so this makes plenty of sense. I was hoping I was not the first, but on the other hand I wish no crashes on others. I realize if I'm the only one, then my system will be under scrutiny next. Last night when I logged off of my desktop, I noticed
    Posted to Logos 4 by Larry Parker on Tue, Jan 18 2011
  • Re: Crashes in Logos 4

    OK. It's indexing now. I will put it through the wringer and see what happens. Why would this happen other than a bug in the software? Makes me leery that what I do will cause this to happen again soon.
    Posted to Logos 4 by Larry Parker on Tue, Jan 18 2011
  • Re: Crashes in Logos 4

    Do you mean the esvot.lbsrvi and esvnt.lbsrvi files in the Resources directory?
    Posted to Logos 4 by Larry Parker on Tue, Jan 18 2011
  • Re: Crashes in Logos 4

    I think I did it wrong the first time, so here is another zip with a good crash. ;) 24225.Logos Log Files.zip
    Posted to Logos 4 by Larry Parker on Tue, Jan 18 2011
  • Re: Crashes in Logos 4

    Here it is. Thank you for a fast reply. 7357.Logos Log Files.zip
    Posted to Logos 4 by Larry Parker on Tue, Jan 18 2011
  • Crashes in Logos 4

    Well, my worst nightmare is happening. I have the Scholar version and for the last week I have been really happy with Logos 4. Until now. I have been using it on both my desktop and my laptop with not a single incident. Now it's crashing when I open a Layout. Crashing when I use Collections. I don't know what to do at this point. Customer Support says
    Posted to Logos 4 by Larry Parker on Tue, Jan 18 2011
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