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  • Re: Scrolling with the mouse - How to change ?

    Welcome Kim! [quote user="Kim"] When scrolling with the mouse wheel the Bible goes very fast. Can i change this to scroll lets say 4 verses instead of the whole page ? [/quote] Dave likely answered your question. Let us know if you have any further questions. However, you should request that your email address is removed from your post unless you like
    Posted to General by JT (alabama24) on Yesterday
  • Re: Having some trouble with downloading sources

    [quote user="Andrew Hillaker"]I've reinstalled multiple times[/quote] reinstalling the app seldom is a fix unless you are deleting all of the hidden items as well. [quote user="Andrew Hillaker"]Tried "update resources," reindexing, and downloading individual books with no success.[/quote] have you restarted your computer? I see this in your log, but
    Posted to Logos 9 Desktop App by JT (alabama24) on Sat, Oct 23 2021
  • Re: Delete Highlights with Highlight Style "None"

    [quote user="Robert K."] Not sure why you would ever want that, but I digress [/quote] Highlights are notes. Someone might want to have a note, attached to a selection, without a highlighter style applied. Im currently away from my computer so I can’t troubleshoot
    Posted to Logos 9 Desktop App by JT (alabama24) on Fri, Oct 22 2021
  • Re: No Log Out/Sign Out Button

    DAL - The user did give a reason: He used a different email address to make his purchases.
    Posted to Logos 9 Mobile by JT (alabama24) on Thu, Oct 21 2021
  • Re: NASB 2020 Reverse Interlinear

    [quote user="Joseph Luna"]I will be charged $30.00 plus taxes when the RI comes out officially. Any idea? [/quote] I already answered in my last sentence. A likely scenario is L10, which based upon previous releases, would be next fall.
    Posted to General by JT (alabama24) on Thu, Oct 21 2021
  • Re: NASB 2020 Reverse Interlinear

    [quote user="Joseph Luna"] Am I missing something here? [/quote] ”Faithlife Connect” used to be called “Logos NOW,” and promised “future features now.” If that were still the model, users would be getting L10 features now, but kInd of in a beta, in developmen form. There were a number of issues with that model, but
    Posted to General by JT (alabama24) on Thu, Oct 21 2021
  • Re: NASB 2020 Reverse Interlinear

    [quote user="Joseph Luna"] What subscription are you referring to? Does FL require something other than having a logos subscription? Is it free? [/quote] For clarification: Logos has a few subscription services. As the term implies, there is a cost involved. The subscription to which we refer is a “Faithlife Connect” subscription. In essence
    Posted to General by JT (alabama24) on Wed, Oct 20 2021
  • Re: Help: My most recent purchase will not finish downloading

    [quote user="Clifford B. Kvidahl"] I am having similar issues as well. I removed the download (mind you, it kept saying downloading and spinning its little circle of fun) and tried to download again, only to get same continuous downloading. [/quote] It may be helpful to create a new thread, provide specifics on OS and App versions, and provide logs
    Posted to Logos 9 Desktop App by JT (alabama24) on Mon, Oct 18 2021
  • Re: Help: My most recent purchase will not finish downloading

    Welcome Michael! Sorry you are having troubles. [quote user="Michael McCann"]I purchased Biblical Hermeneutics yesterday and on my Mac it will not finish downloading.[/quote] Are you sure that the resource is actually trying to download? If so, kill the app, restart the computer, and see if that fixes it. You can also right click the resource in the
    Posted to Logos 9 Desktop App by JT (alabama24) on Mon, Oct 18 2021
  • Re: Is there a two-sided resource...

    If you search the store for “four views,” you’ll find a whole series. Several touch on issues surrounding your topic.
    Posted to General by JT (alabama24) on Mon, Oct 18 2021
  • Re: Missing First Letter of a Highlight

    [quote user="DMB"]I just can't imagine changing styles for each resource.[/quote] Yeah, I wouldn't. [quote user="DMB"]Code-wise, he's knowlegably applying a single style to multiple rows, so normally you'd plan the effect.[/quote] There have been a number of similar issues with this style that have caught my eye under unique circumstances.
    Posted to Logos 9 Mobile by JT (alabama24) on Sun, Oct 17 2021
  • Re: Missing First Letter of a Highlight

    I agree it is annoying. I believe the problem is with the style of highlighter. As a trial, you could use a "solid color" highlighter style, rather than the normal one (which I think used to be called a "natural" style).
    Posted to Logos 9 Mobile by JT (alabama24) on Sun, Oct 17 2021
  • Re: Read aloud function - audio connected Greek Bible NA27/28 etc not working

    [quote user="Philana R. Crouch"]Can you confirm what version of the app you are using and what OS version you are running?[/quote] I do not know if I have access to the right resources and datasets, but it does not work for me. I am running L9.8 SR-1 on macOS 11.6. LLS:NA28 2020-12-23T22:47:30Z NA28.logos4
    Posted to Logos 9 Desktop App by JT (alabama24) on Sat, Oct 16 2021
  • Re: Read aloud function - audio connected Greek Bible NA27/28 etc not working

    [quote user="David Thomas"]JT, Audio for NA28 and ESV are both available (and working on my installation)[/quote] Thanks David! For the record, it does not appear on mine, although I have no use for the feature and don't know if it ever did or did not. I assume that my previous purchases (base packages) or my FC Connect subscription would provide access
    Posted to Logos 9 Desktop App by JT (alabama24) on Sat, Oct 16 2021
  • Re: Picture of a Logos E-Reader :)

    [quote user="David Wanat"]is there a reason you want a dedicated reader instead of just an app for an existing tablet?[/quote] I LOVE my iPad. I LOVE all things Apple. With that said, nothing beats an eInk reader for "just reading" (and possibly making simple highlights). With that said, Logos will never create their own eReader, nor should they. It
    Posted to General by JT (alabama24) on Fri, Oct 15 2021
  • Re: Read aloud function - audio connected Greek Bible NA27/28 etc not working

    [quote user="Rev. Ian M. Thomas"]Why answer if you do not have an answer?[/quote] You get what you get and you don't throw a fit. The forums are crowd sourced and your fellow forum users can't always read minds. We do our best. [quote user="Rev. Ian M. Thomas"]ESV[/quote] Did you turn it on? Make sure "show word by word indicator" is checked in the
    Posted to Logos 9 Desktop App by JT (alabama24) on Fri, Oct 15 2021
  • Re: Read aloud function - audio connected Greek Bible NA27/28 etc not working

    [quote user="Rev. Ian M. Thomas"]The connection seems to be broke whereas it worked before - ie the cursor followed each word read.[/quote] For clarification: There are very few "read aloud" resources with this feature. The audio book in Logos does not imply this functionality is present. [quote user="Rev. Ian M. Thomas"]ESV [/quote] The ESV does have
    Posted to Logos 9 Desktop App by JT (alabama24) on Fri, Oct 15 2021
  • Re: Switch Account on Logos app (iphone)

    Logos is designed for "one user." They do not intend for you to switch accounts. If for some reason you do need to switch accounts, you need to delete the app and reinstall it.
    Posted to Logos 9 Mobile by JT (alabama24) on Fri, Oct 15 2021
  • Re: Must Reopen books to see new notes made in old note files.

    [quote user="Mike Henry Sr."]s there someplace where I can go and open a ticket, or is this it?[/quote] You can call customer service. The forums aren't a primary means of customer service from FL... although you did get two responses from them. As you can see by the delay in their response, it isn't an efficient means of communication with them.
    Posted to Logos 9 Desktop App by JT (alabama24) on Fri, Oct 15 2021
  • Re: 9.8 (9.8.0.0004) is now available

    Good morning Don! Sorry you are having troubles. When Graham suggested that you create a new thread, he meant a new thread topic in the appropriate forum. This thread is dedicated to the release of version 9.8 (9.8.0.0004), and your issue deserves its own attention. If you are having troubles with the desktop version of the app, click here: https:/
    Posted to Logos 9 Desktop App by JT (alabama24) on Thu, Oct 14 2021
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