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  • Re: After update I cannot open program

    [quote user="alabama24"]Logos is working on an update...[/quote] This announcement: 4.6a Service Release 1 (4.61.0.3356) available for download was posted a few minutes ago, which includes instructions for how to manually download and install the latest update.
    Posted to Logos 4 by Cameron Watters (Faithlife) on Fri, Oct 26 2012
  • Re: 4.6a (4.61.0.3347) available for download

    [quote user="Trent Wilde"]Question: When a solution is found, should we expect an e-mail, or will there be something posted on this thread giving us instructions?[/quote] This announcement: 4.6a Service Release 1 (4.61.0.3356) available for download was posted a few minutes ago, which includes instructions for how to manually download and install the
    Posted to Logos 4 by Cameron Watters (Faithlife) on Fri, Oct 26 2012
  • Re: Private Messages?

    [quote user="Tom C"]However, the point I'm trying to get to is whether it has been omitted, not added on purpose or they just haven't gotten to it yet.[/quote] Tom, sorry, I didn't mean to omit the answer to your question. I believe that archiving, rather than deleting, is what will eventually be implemented. But, as you note, it is unimplemented as
  • Re: Private Messages?

    [quote user="Todd Phillips"]Do you mean the messages that can be written on a forum user's profile page? While I wouldn't consider them "private" since anyone can see them, you can delete them by clicking the delete link on the right side of the message when viewing it on your profile page. [/quote] I suspect he's referring to the "Messaging" functionality
  • Re: Website Down

    [quote user="Keep Smiling 4 Jesus :)"]Appears Logos.com and Vyrso.com are available. Thanks[/quote] Indeed. Thanks for your patience.
    Posted to Logos.com by Cameron Watters (Faithlife) on Wed, Mar 28 2012
  • Re: Website Down

    [quote user="Rosie Perera"]I'm sure they're aware of it. I'm getting "Logos.com is undergoing maintenance. Please check back later..." Hopefully it'll be back up soon.[/quote] We are aware of the issue and are really, really sorry. We are currently bringing things back online after a service interruption at one of our data centers.
    Posted to Logos.com by Cameron Watters (Faithlife) on Tue, Mar 27 2012
  • Re: Can't sign in

    One of our auth servers was misbehaving briefly. Should be working now.
    Posted to Logos 4 by Cameron Watters (Faithlife) on Wed, Feb 29 2012
  • Re: Sync not working

    [quote user="Todd Phillips"]It looks to me like it is syncing the reading plan status separately from the reading plan document.[/quote] Exactly. There is one call for OurDocumentSyncClientRepository and one call for OurStatusSyncClientRepository.
    Posted to Logos 4 by Cameron Watters (Faithlife) on Sun, Feb 26 2012
  • Re: Sync not working

    [quote user="Todd Phillips"]Yes, but it's working now[/quote] Reading Plans sync experienced intermittent availability issues from a little after 10AM PST to shortly after 3PM PST. It's been healthy since then. It should be back in working order now.
    Posted to Logos 4 by Cameron Watters (Faithlife) on Sun, Feb 26 2012
  • Re: Error during synchronisation

    Gentlemen, It looks like there were issues syncing between 4:00 AM PST and 7:15 AM PST. The issue that was affecting you appears to have been resolved around 7:08 or 7:09 AM this morning. If you're still experiencing issues now, please update this thread. --cameron
  • Re: Weird Logos.com behavior

    [quote]I'm wondering whether this is an indication that the site has been hacked.[/quote] No, the site hasn't been hacked. It's a bug. From the developer who fixed it: Unfortunately, yesterday's deployment introduced an bug wherein it would show that alert for Pre-Pubs that had been marked as 'Retired'; we've fixed the problem, and the fix should go
    Posted to Logos.com by Cameron Watters (Faithlife) on Fri, Nov 11 2011
  • Re: Localisation of Vyrso website

    [quote user="NewbieMick"]I believe someone generated a low-resolution picture - no coding, no localisation intelligence.[/quote] Some of the promos on the front page do currently have USD pricing embedded in an image. I've passed this thread along to the team working on Vryso.com so that they can find a better alternative. In the mean time, clicking
    Posted to Vyrso: Christian Ebooks by Cameron Watters (Faithlife) on Sat, Oct 1 2011
  • Re: Problems with setting email notifications in site profile

    [quote user="Jan Puterbaugh"]I too mhave the same problem. I emailed Logos months and months ago and never got a reply. The site won't let me sign up for the email notifictions I want. It's frustrating after putting litterally thousands of dollars into their pockets that something like this would go on for so long without gettng fixed. [/quote] Looking
    Posted to Logos.com by Cameron Watters (Faithlife) on Fri, Sep 23 2011
  • Re: "BUG?": Checkout

    We're looking into it. It turns out that each sequence of characters you mention does occur on the checkout page. They are a part of automatically generated hashes: vtG8WCYM-UUQu6Hvwsp3T7NKerNZ74EFH4Ld5hA583TwoEuk4JH05HhWE7j0xGjg00mtsCZaOE-QgBaBZEM2enY20BR2x8yP686spqoKQP_hGJbdEPekd3KI-JsYiMgAypHgpKATiN6D4KrkC86P1prEKPVZjWYHK2WvquFwBbWyaPKh0 xCxOKcfTSw33AqaSh44ldMagYjBA7lL9BiB107GahbM9eKCV_MHpkxlsBAZ_THoNGEgQkJkcm8Jr_iqCYUiXFKDZZV81
    Posted to Logos.com by Cameron Watters (Faithlife) on Wed, Sep 21 2011
  • Re: Posting to Logos forums with iOS

    [quote user="Jacques"] Posting does not work with any iOS device. [/quote] Jacques, I'm sorry for your frustration. You can post from an iOS device, but you must set your editor to "Plain Text". To do so, click the "edit" link next to your name in the upper right corner of the page. The choose "site options" and select the plain text editor and save
    Posted to Logos.com by Cameron Watters (Faithlife) on Tue, Aug 9 2011
  • Getting Off The Beta Channel (Redux)

    I've covered this before, but, to anyone who is on the Mac beta channel but would prefer to be on the stable channel, now (i.e. before 4.3 Beta 1 is released) is your opportunity. I covered this back in November, but when we ship an RC to the beta channel, if you have previously set your update channel to beta, and you'd like to go back to stable, you
    Posted to Logos 4 by Cameron Watters (Faithlife) on Tue, Mar 8 2011
  • Re: Notes Problem - Random Order & Kicks out w/ Text Disappearing

    [quote user="Bob Turner"] I posted an issue with the Notes not opening to that specific location... but there are other issues with Notes as well. [/quote] This is a known issue and isn't so much a bug as a not yet implemented feature. I don't say that to suggest it isn't a source of frustration—it is. Instead, I mention it so that you know that it
    Posted to Logos 4 by Cameron Watters (Faithlife) on Tue, Feb 8 2011
  • Logos 4.2a Beta 6 (v4.21.4.9518) is available for testing.

    Logos 4.2a Beta 6 (v4.21.4.9518) is available for testing. To upgrade from a shipping version, such as 4.0b SR-4, enter "set update channel to beta" command to begin download, or "update now" if you've already switched to the beta channel. To install Beta 6 from scratch, via download, click here: http://downloads.logos.com/LBS4/LBS4MacInstallerBeta
    Posted to Logos Desktop Beta by Cameron Watters (Faithlife) on Wed, Feb 2 2011
  • Re: Questions for developers

    [quote user="fgh"]Will already created references be picked up automatically once this is implemented[/quote] They're detected while editing, so they should be detected the next time you edit the note. [quote user="fgh"]If I start a note with a full reference, and then add a comment like "but in v 14 it says", will Logos understand that that is v 14
    Posted to Logos 4 by Cameron Watters (Faithlife) on Fri, Jan 21 2011
  • Re: Logos4Mac Beta (All) Crashes When Opening Commentary In New Tab Via Parallel Resource List

    We've got a case for this.
    Posted to Logos Desktop Beta by Cameron Watters (Faithlife) on Thu, Jan 20 2011
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