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  • Re: Ten Who Changed the World

    Hi Jan, Thanks for mentioning the error! We apologize for any inconvenience this is causing, we have a team looking into the issue and hope to have everything resolved shortly. Again, I apologize for checkout not working. We'll let you know when the bug is fixed and checkout is functioning properly. Thanks! Brian
    Posted to Vyrso: Christian Ebooks by Brian Williams on Wed, Dec 3 2014
  • Re: The Facade and Portent Bundle

    Hi everyone, Our apologies for the individual titles showing up, we were a little late pushing the individual titles live. The search results will take a little while to populate, but you can find the titles here: https://vyrso.com/product/45371/the-facade https://vyrso.com/product/44933/the-portent Hope you enjoy the ebooks!
    Posted to Vyrso: Christian Ebooks by Brian Williams on Tue, Dec 2 2014
  • Re: Vyrso's Black Friday eBook Sale is LIVE

    Hi Steve, I apologize that the copy was misleading, we did not intend to mislead you with the copy. I've adjusted the copy to reflect that we only include 14 of the 16 studies in the bundle (Psalms is currently free). We appreciate you making us aware of the error in the copy, please let me know how I can alleviate any of your concern. Again, I apologize
    Posted to Vyrso: Christian Ebooks by Brian Williams on Mon, Dec 1 2014
  • Re: Vyrso's Black Friday eBook Sale is LIVE

    Hi Peter, We list the titles that are included in the bundle within each description and include the cover images in the bundles (other than Kay Arthur's bundle). Until we have our solution in place—which will allow us to provide full descriptions of the bundles and sell the individual titles while the bundle is available—you'll have to run a search
    Posted to Vyrso: Christian Ebooks by Brian Williams on Mon, Dec 1 2014
  • Re: Vyrso's Black Friday eBook Sale is LIVE

    Hi Peter, I apologize for the problems you're experiencing with the website. For the bundles we're selling on the Black Friday sale, our functionality to display the information on each bundle is fairly limited. We're working on a solution that we hope to have completed soon; unfortunately we could not finish the solution in time for the launch of Black
    Posted to Vyrso: Christian Ebooks by Brian Williams on Sat, Nov 29 2014
  • Re: Incorrect author bio for Vyrso freebie

    Thanks for the notice! We have updated the content to properly reflect David Powlison rather than Dr. Wills.
    Posted to Vyrso: Christian Ebooks by Brian Williams on Wed, Nov 26 2014
  • Re: Cart problem with ...

    Your British sense of humor was hard to pick-up across the pond, I wanted to error on the side of being a courteous in case you were extremely upset. My in-laws are British so I had an inkling that you were writing in a jovial tone. Thanks for clarifying!
    Posted to Vyrso: Christian Ebooks by Brian Williams on Thu, Nov 20 2014
  • Re: Cart problem with ...

    I apologize for the inconvenience, I can only imagine how frustrating the problem can be for you. We're working on a fix that will help clarify where the product is restricted, we'll take the flag idea into consideration! Let me know if there is anything else I can do to alleviate your concern.
    Posted to Vyrso: Christian Ebooks by Brian Williams on Thu, Nov 20 2014
  • Re: Cart problem with ...

    [quote user="Ted Hans"] I think it is a licensing issue, meaning Faithful life are not allowed to sell that book to international customers. [/quote] Ted is correct, in this instance the title has a restriction and can only be sold in the U.S. & U.S. territories. I apologize for the inconvenience, we're working on a display system on product pages that
    Posted to Vyrso: Christian Ebooks by Brian Williams on Thu, Nov 20 2014
  • Re: Limitless Life

    Hi Robert, We're able to match the price of $0.99 on Limitless Life through the end of day 11/18. https://vyrso.com/product/31927/limitless-life-you-are-more-than-your-past-when-god-holds-your-future Brian
    Posted to Vyrso: Christian Ebooks by Brian Williams on Mon, Nov 17 2014
  • Re: Limitless Life

    Hi Robert, I couldn't find anything from the publisher on my initial search. I'll send an email to one of my contacts and see if we can extend the discount. Thanks, Brian
    Posted to Vyrso: Christian Ebooks by Brian Williams on Mon, Nov 17 2014
  • Re: Free book, Radically Normal

    Hi Manuel, I apologize for the problem you experienced trying to get Radically Normal for free. I sent a request to our Customer Service team to refund your purchase and keep the product unlocked for you. Again, I apologize for the inconvenience you experienced. Let me know if there is anything else I can do to alleviate your concern. Thanks, Brian
    Posted to Vyrso: Christian Ebooks by Brian Williams on Mon, Nov 17 2014
  • Re: Nov 7 Daily Deal not discounting

    Hi Stephen, I apologize that the pricing wasn't correct, it appears that the automated system didn't properly change the pricing. I've updated the pricing to properly reflect the sale price! Again, my apologies for the mistake.
    Posted to Vyrso: Christian Ebooks by Brian Williams on Fri, Nov 7 2014
  • Re: Vyrso Wishlist

    Wishlists are on our features wishlist, unfortunately the crossover to Vyrso from Logos isn't as simple as we'd like. I'll let you know when we roll-out the feature!
    Posted to Vyrso: Christian Ebooks by Brian Williams on Thu, Nov 6 2014
  • Re: My purchase with Emotionally Healthy Spirituality Day by Day: A 40-Day Journey with the Daily Office

    Hi Adrian, I apologize that you're having problems getting this title. I see that you pre-ordered the title, but it appears that there was an error in the system when the product shipped. I'll work with our team to get you the title as soon as possible. Again, I apologize for the difficulty you've experienced. Let me know if there is anything else I
    Posted to Vyrso: Christian Ebooks by Brian Williams on Thu, Nov 6 2014
  • Re: Nov 5th Free Book isn't free!

    Thank you for the notice Will, we apologize for the inconvenience! The ebook is now free: https://vyrso.com/product/19270/how-the-bible-came-to-be .
    Posted to Vyrso: Christian Ebooks by Brian Williams on Wed, Nov 5 2014
  • Re: What is the November 4th Daily Deal?

    Hi Keith! From what I can see the email has sent to a majority of subscribers, but it might take a little while to arrive in your inbox. We're in the process of getting the slide up onto the homepage as we speak. You can find today's deal here: https://vyrso.com/dailydeals The deal is on Lead Me Home by Stacy Hawkins Adams for $1.99.
    Posted to Vyrso: Christian Ebooks by Brian Williams on Tue, Nov 4 2014
  • Free ebook: Radically Normal

    In case you haven't heard the news, we're really excited to announce that you can get Radically Normal free when you sign-up to receive daily deals from Vyrso. Just enter your email address on the product page, and you'll get a coupon code in your inbox to download Radically Normal for free. The daily deal email list will provide exclusive discounts
    Posted to Vyrso: Christian Ebooks by Brian Williams on Fri, Oct 31 2014
  • Re: Impressive pricing...

    The Vyrso team really thought that the ebook was one of the best historical fiction titles out there, so we wanted to price the title accordingly. We felt that those who love fiction might compare it to our new L6 Silver Base Package . Unfortunately, the demand for a $799.00 fiction title didn't exist; we've adjusted the price to meet the current market
    Posted to Vyrso: Christian Ebooks by Brian Williams on Thu, Oct 30 2014
  • Vyrso.com Offline for Maintenance

    In the next few minutes Vyrso.com will be going offline for maintenance. The expected downtime is 10–30 mins. We are adding more CPU cores to our database server to increase performance on Logos.com. Sorry for the inconvenience.
    Posted to Vyrso: Christian Ebooks by Brian Williams on Wed, Oct 29 2014
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