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  • Re: Passage guide refreshing periodically

    Ross: Could you take a screenshot of your passage guide in its condensed form? Does it happen in its condensed form? Make sure the screenshot has the search query used that will result in a refresh. What is it you are doing when it occurs? Finally I'm not sure what you mean by having "follow" off and not linked.
    Posted to Logos 4 by Thomas Ball on Thu, Apr 8 2010
  • Re: Images in L4 Mac

    Caleb: How odd. Could you take a screen-shot of your mouse of an image? Could you also take a log and post it (directions linked from my signature)? Finally could you tell me what version of the Alpha you are running? It is labeled at the top of the primary application window.
    Posted to Logos 4 by Thomas Ball on Thu, Apr 8 2010
  • Re: In Alpha 17 - Choosing Saved layouts close the program

    Jim: Thank you for the logs. Do all of the layouts crash or a particular one? The best thing to do probably is delete the layouts.db file and start anew.
    Posted to Logos 4 by Thomas Ball on Thu, Apr 8 2010
  • Re: A17 Crash => OT Survey => Plan of Genesis

    KS4J: Could you check the size of the file for me? It should be 1.8mb on disk. the file will be in: Users/userfolder/Library/Application Support/Logos4/Data/uinquefolder.xxx/ResourceManager/Resources Once there look for OTS_PENT.logos4. Right-click on that file and select "get info" In there you will see how big the file is. Thank you. Scratch that
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: A17 Crash => OT Survey => Plan of Genesis

    Mike: Do you mean when you go through what KS4J is doing Logos4 crashes on you as well?
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: Books did not download

    [quote user="Mike Binks"] count your blessings and hope for the best - let it run its course tootle pip Mike [/quote] Agreed.
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: Logos 17a will not update resources

    Michael: I've post this as a bug.
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: A 17 crash

    James: Could you be more specific about what you mean by looking at "people"? Are you in 'Biblical people' (tools/BiblicalPeople)? Have you searched anything? A screenshot might be helpful. Are you getting to it through a HomePage search? Thank you.
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: mac version

    [quote user="Mike Binks"] Hi Jeanne I am not Joe but I will take a guess at his first question... When you open Logos 4 at the very top of the window there is a clue as to which Alpha you are using. Please tell us. Tootle pip Mike [/quote] There is a post with an image depicting where to look for the version about 6 posts up by MichaelKares
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: Books did not download

    Michael: The link is in my signature (below this message) where it says "How to report bugs."
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: resource wont open - 2 Timothy MacArthur NT Commentary

    Santer: Could you take logs of this occurance? Instructions are linked from my signature below. Thank you.
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: Images in L4 Mac

    Caleb: After you zoom in (you can do this with the click wheel, not sure if pushing command or control and motioning as if you were scrolling would have the same result), the pointer should turn into a hand, and when you click and move the mouse it should move the image that direction. So if I click and drag down on the mouse I'm able to see further
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: copy & paste scriptures

    James: What Mike tells you is a true story. See http://community.logos.com/forums/t/14612.aspx. We're working on it though.
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: Books did not download

    Michael: Forgive me but I want to confirm it did not. Have you looked in the Library pane to see if any of the books might have downloaded? Not everyone expects the same items to be obviously visible and I want to make sure they really aren't there rather than you just not seeing how to get to them quite yet. If you get to what I'm talking about and
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: A17 - Lauch, but not Visible

    Robert: Sad day. Okay, well could you post logs of this happening? Click the relevant link in my signature for directions.
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: A17 hasn't downloaded my new commentaries

    Brad: I submitted a bug for this.
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: A16a Bug or Missing Feature in Search

    Tom: You're welcome. I only offhandedly saw them myself. I tried clicking on them by happenstance.
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: In Alpha 17 - Choosing Saved layouts close the program

    Jim: Yes, those are good to post. We need logs though as well. Did you go through the instructions here: http://community.logos.com/forums/t/6731.aspx
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: A17 - Lauch, but not Visible

    Robert: Can you try deleting the application from the App folder and download/install 17 from the direct link here: http://www.logos.com/logos4mac ? Thank you.
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
  • Re: Perpetually Preparing Library

    Lloyd: To be clear, you updated to Alpha 17?
    Posted to Logos 4 by Thomas Ball on Wed, Apr 7 2010
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