Search

Search in sorted by
  • Re: Bug: Strange autocomplete problem with Sense Searching

    Hi Graham, I'm able to replicate this on macOS. I've reported it to development with a link to this thread. Thanks for posting this.
    Posted to Logos 9 Desktop App by Thomas Ball on Wed, Dec 2 2020
  • Re: BUG: "Learn more about it" links not working

    Hi Kiyah, What version of Logos are you using? The copy of Verbum 8 I have doesn't have the "Learn more about it" link at all, but in Logos 9 it works as expected. This article may solve the problem for you.
    Posted to Logos 9 Desktop App by Thomas Ball on Wed, Dec 2 2020
  • Re: Logos 9 Personal Book Builder Incompatible with Logos 8

    Hello Darrell, I'm going to reach out to you offline. I'll be using whatever email you have connected to your Logos account.
    Posted to Logos 9 Desktop App by Thomas Ball on Wed, Dec 2 2020
  • Re: Sentence diagramming document: consistent crash

    Hi Chas, I'm sorry Logos is crashing when opening the document. The logs were not instructive on why Logos is crashing. I also don't have access to it and the author hasn't made it publicly available to test with. Can you verify you could potentially re-download the documents, and if you can try deleting one of them and re-download it to see what happens
    Posted to Logos 9 Desktop App by Thomas Ball on Wed, Nov 25 2020
  • Re: Logos 9 Personal Book Builder Incompatible with Logos 8

    Hi Darrell, I'm very sorry this has been a long arduous process. I see in the notes from your first interaction with CS that we asked you to try to recompile one of the books for which the upload button was inactive in Logos 9. I cannot tell, with any certainty from the notes or from your thread here, whether you tried rebuilding any of the PBBs and
    Posted to Logos 9 Desktop App by Thomas Ball on Wed, Nov 25 2020
  • Re: 11 Gen Intel Processor (BEWARE)

    I updated the article. Thanks, guys.
    Posted to Logos 9 Desktop App by Thomas Ball on Mon, Nov 23 2020
  • Re: 11 Gen Intel Processor (BEWARE)

    Here's a support article on the topic: Logos | https://support.logos.com/hc/en-us/articles/360052821231 Verbum | https://support.verbum.com/hc/en-us/articles/360052835211
    Posted to Logos 9 Desktop App by Thomas Ball on Fri, Nov 20 2020
  • Re: Help: I can't "copy" Thematic Outlines

    Hi Larry, It looks like you're on macOS. Make sure Logos has access to every option available in in the macOS Security & Privacy section of System Preferences . https://support.apple.com/guide/mac-help/change-privacy-preferences-on-mac-mh32356/mac On my machine I have Logos checked in the following categories: Calendars (so Logos can send Reading
    Posted to Logos 8 by Thomas Ball on Thu, Oct 22 2020
  • Re: Logos 8 STILL Quit constantly while using

    [quote user="Ezekiel G Jezek"] I uninstalled Segurazo, it was under a different name. Do you think that was the problem and that should stop my crashing on Logos? [/quote] I strongly suspect so. What name was it under? The case Philana referenced was in response to core issue causing Logos to crash when third-party applications interact with a file
    Posted to Logos 8 by Thomas Ball on Wed, Oct 7 2020
  • Re: Logos 8 STILL Quit constantly while using

    Hi Ezekiel, This article may get you around the problem, but I'm going to email you what we need in case it does not. Thanks!
    Posted to Logos 8 by Thomas Ball on Wed, Oct 7 2020
  • Re: Ctrl- Alt-C

    Hi G, When you say, [quote user="G"]I only get that string when I click on the "Copy location as" L4 tag in the tab/panel’s menu.[/quote] "clicking refers to mouse click--right? Assuming so, it sounds like you have a third-party application hijacking the Ctrl+Alt+C hotkey. I would follow the advice in the reply here with the check next to see
    Posted to Logos 8 by Thomas Ball on Thu, Sep 10 2020
  • Re: Ctrl- Alt-C

    Hi PJ, [quote user="G"]Ctrl+Alt+C does not for me pick up the citation/reference.[/quote] What are you anticipating will be pasted when pressing Ctrl+Alt+C in the Tanakh and pressing Ctrl+V in Word? Neither of your examples of "Styled" and "Lines" are what is expected to be pasted when copying the L4 link style using Ctrl+Alt+C and pasting into a word
    Posted to Logos 8 by Thomas Ball on Thu, Sep 3 2020
  • Re: Sermon Note Blank since update

    Hi Rev, I have a report from a customer having this problem when two Notes are occupying the same panel. Can can you export (from the file menu) of the hardware and OS information from your System window ( https://support.microsoft.com/en-us/help/300887/description-of-microsoft-system-information-msinfo32-tool ), and the GPU information from DXDiag
    Posted to Logos 8 by Thomas Ball on Tue, Jul 7 2020
  • Re: Sermon Note Blank since update

    Hi Rev. Thomas, Does this happen when both sermons are in different panels rather than one? Click and drag the tab of one of the Sermon editor tabs to the left or right and centered vertically in the window. You should see a dark rectangle overlay appear indicating the space the panel will take up once you release the mouse button. Then release the
    Posted to Logos 8 by Thomas Ball on Mon, Jul 6 2020
  • Re: BUG? Icon for notes within resource not visible

    Hi Hans, The license for this particular feature is not in the package you've purchased and as a result is not in your account. That is why you're not seeing it in resources.
    Posted to Logos 8 by Thomas Ball on Wed, Jun 10 2020
  • Re: Restore Damaged Highlights?

    [quote user="John Marino"]I named it "Highlights." Any update on the status of this case?[/quote] Not as of yet. I'm sorry.
    Posted to Logos 8 by Thomas Ball on Wed, Jun 10 2020
  • Re: Cannot Export Reading Plan to iCal

    You probably need to give Logos permissions in macOS' Security and Privacy settings section for Calendars. https://support.apple.com/guide/mac-help/change-privacy-preferences-on-mac-mh32356/mac
    Posted to Logos 5 by Thomas Ball on Fri, Jun 5 2020
  • Re: Need Help Organizing My Notes/Highlights/Tags

    You can create Notebooks in the Note tool, and assign certain Highlight Palette's to that notebook as well. This provides the added benefit of making highlights aimed at whatever category you have them assigned to something you can disable and enable in resources. https://support.logos.com/hc/en-us/articles/360016517891-Highlighting#h_c0264c8d-6fbf
    Posted to Logos 8 by Thomas Ball on Fri, Jun 5 2020
  • Re: Restore Damaged Highlights?

    Thanks John. I'll write my case with this information. Can you setup the Notes tool such that all future highlights using this palette are being added to a specific notebook and give me that name? I want to give them that information in case it's needed. I don't know that they will need to avoid future "correctly placed highlights", but if so it will
    Posted to Logos 8 by Thomas Ball on Fri, Jun 5 2020
  • Re: Restore Damaged Highlights?

    [quote user="John Marino"] As far as other styles, yes, every other highlight style in this resource has been affected. [/quote] These look like Highlighter palette styles, but the #1 looks like its part of a custom style. I'll need to know at least the names of the Palettes affected but possibly the individual style names too. I'll probably contact
    Posted to Logos 8 by Thomas Ball on Fri, Jun 5 2020
Page 1 of 157 (3125 items) 1 2 3 4 5 Next > ... Last » |