Search

Search in sorted by
  • Re: Need Help Organizing My Notes/Highlights/Tags

    You can create Notebooks in the Note tool, and assign certain Highlight Palette's to that notebook as well. This provides the added benefit of making highlights aimed at whatever category you have them assigned to something you can disable and enable in resources. https://support.logos.com/hc/en-us/articles/360016517891-Highlighting#h_c0264c8d-6fbf
    Posted to Logos 8 by Thomas Ball on Fri, Jun 5 2020
  • Re: Restore Damaged Highlights?

    Thanks John. I'll write my case with this information. Can you setup the Notes tool such that all future highlights using this palette are being added to a specific notebook and give me that name? I want to give them that information in case it's needed. I don't know that they will need to avoid future "correctly placed highlights", but if so it will
    Posted to Logos 8 by Thomas Ball on Fri, Jun 5 2020
  • Re: Restore Damaged Highlights?

    [quote user="John Marino"] As far as other styles, yes, every other highlight style in this resource has been affected. [/quote] These look like Highlighter palette styles, but the #1 looks like its part of a custom style. I'll need to know at least the names of the Palettes affected but possibly the individual style names too. I'll probably contact
    Posted to Logos 8 by Thomas Ball on Fri, Jun 5 2020
  • Re: Restore Damaged Highlights?

    Hi John, I'm very sorry this happened. I'm going to write a case for development (linking to this thread) to investigate the shift. Is this behavior only occurring in this particular resource, and only with this style or are there other resources and styles displaying the shift?
    Posted to Logos 8 by Thomas Ball on Fri, Jun 5 2020
  • Re: Search within LES "Prophetic books" returns no results from Ezekiel

    There's a problem with the "table" related to "Prophetic Books" filter for the LES. A case has been made to fix the error. In the meantime removing that particular filter (which is likely already apparent) from the query will display hits from Ezekiel. There is a "Major Prophets" filter that Ezekiel is recognized in.
    Posted to Logos 8 by Thomas Ball on Tue, Jun 2 2020
  • Re: Serious performance decline.

    This is the best next step. Without witnessing the behavior it's hard to know whether it is anomalous or not. It will also make it much easier for anyone with the same resources to attempt to replicate the behavior with the steps represented on screen. This article shows you how to use Windows' "Xbox Game Bar" to record your screen. https://support
    Posted to Logos 8 by Thomas Ball on Wed, Apr 29 2020
  • Re: still on 8.10 - why

    Kevin, is I:\ a local drive or a drive connected to your computer over a network or USB cable?
    Posted to Logos 8 by Thomas Ball on Wed, Mar 25 2020
  • Re: Sermon Starter Guide Search

    Hi Adam, I'm going to contact you offline via your email registered with us.
    Posted to Logos 8 by Thomas Ball on Thu, Feb 20 2020
  • Re: Media search parameter changes will not persist

    I'm able to replicate the behavior and I've reported this behavior to development with a link to this thread.
    Posted to Logos 8 by Thomas Ball on Mon, Feb 17 2020
  • Re: Multiple resources pane not saving Interlinear inline display options in second window

    I'm unable to replicate this behavior in Logos 8.10 SR-1. Please let us know if the behavior is still occurring.
    Posted to Logos 7 by Thomas Ball on Fri, Jan 10 2020
  • Re: Weird install behavior

    Hi Doc, Can you run the JavaScript files to enable logging(1) LogosSetup and run LogosSetup from www.logos.com/install? If you get the same error can you post the new logs? (1) Step 4 here will show you how to enable "full time logging" which will log the setup process. https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit
    Posted to Logos 8 by Thomas Ball on Thu, Dec 5 2019
  • Re: Problems un-hiding resources

    Hi Tim, The Treasure of Scripture Knowledge is working as expected. We were unable to make corrections to the older resource (LLS:26.0.1), and so instead, it was replaced by the later resource (LLS:TSK2008). There is no value in seeing LLS:26.0.1 in your library if you also own LLS:TSK2008, and so we hide the old one if you own both. Hidden resources
    Posted to Logos Desktop Beta by Thomas Ball on Mon, Nov 25 2019
  • Re: BUG: 8.9 Beta 2 Highlights and Notes Extremely Slow

    Hi David, Your log file indicates that there is a 34 second delay between the time when you try to start the application and when the application first gets the chance to log the first line of the log file. There is very little that actually occurs in the period of time that is dependent on the Logos application. This usually indicates that something
    Posted to Logos Desktop Beta by Thomas Ball on Tue, Oct 22 2019
  • Re: Logos 8 Install Problem

    Hi Joe, I'm sorry you're having this problem. We have a number of articles related to problems installing Logos here . I believe the message you are getting is listed there.
    Posted to Logos 8 by Thomas Ball on Fri, Oct 18 2019
  • Re: Serious Bug: 8.8b4 Library sidebar won't open

    Hi Reuben, With the help of your forum post I was able to resolve Linda's problem. Do you mind sharing the computer type, and screen resolution you have?
    Posted to Logos Desktop Beta by Thomas Ball on Mon, Oct 14 2019
  • Re: Why the Repeated, Sequential Indexing?

    Hi Doc B I'm going to contact you offline.
    Posted to Logos 8 by Thomas Ball on Fri, Oct 11 2019
  • Re: Logos 7 and Mac OS Catalina 10.15

    Hi Tim, I'm sorry this is happening. Can you enable logging, and replicate the behavior to get Logos to crash? https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files Once you've submitted those logs delete the Logos application file from the Applications folder, and download a fresh copy at www.logos.com/install
    Posted to Logos 7 by Thomas Ball on Tue, Oct 8 2019
  • Re: Logos 8.8 RC 1 (8.8.0.0036)

    [quote user="NB.Mick"]Remembering that I used to have another external HD on D:\ , I reattached this. Kaboom, it started to install [/quote] This is one of the reasons we don't support installing to removable media. If the InstallDirectory registry key doesn't match where you currently have Logos installed you will have a bad time. :-(
    Posted to Logos Desktop Beta by Thomas Ball on Wed, Sep 25 2019
  • Re: Crash: Logos not starting

    This is the new article for enabling logging. https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files It has a separate tab for Mac and Windows users to reveal the instructions for each platform.
    Posted to Logos 8 by Thomas Ball on Mon, May 13 2019
  • Re: Bug in Canvas

    Hello Hans, We've written up a case for this bug (sorry no one saw it before). I'll make sure this thread gets attached to it.
    Posted to Logos Desktop Beta by Thomas Ball on Thu, May 2 2019
Page 2 of 157 (3128 items) < Previous 1 2 3 4 5 Next > ... Last » |