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  • Re: Upload font bug

    Thanks for pointing that out. I've created a case for that, and hopefully we'll have a fix out soon.
    Posted to Faithlife Groups / Faithlife.com by Richard Kiene on Sun, Nov 4 2012
  • Re: Creating group event

    Jeffery I've been unable to reproduce this on any of the browsers on my Mac. Have you tried again with the same result? Given the time you posted this, I'm wondering if you caught us in mid-deployment yesterday (we fixed a bug in Calendar that required a co-ordinated deployment) and if that was the cause of your issue. If you wouldn't mind trying this
    Posted to Faithlife Groups / Faithlife.com by Richard Kiene on Sat, Oct 20 2012
  • Re: Spam Reply in Faithlife Post

    Gregory, I've asked that customer service follow up with the owner of that account. Until we've figured out what happened, you can remove their membership if you're an admin.
    Posted to Faithlife Groups / Faithlife.com by Richard Kiene on Thu, Oct 18 2012
  • Re: BUG: Create Event: Doesn't Work

    I just deployed code which addresses most of the issues you've mentioned. We should have another update on Wednesday. Please give it a try and thanks for helping make the site better!
    Posted to Faithlife Groups / Faithlife.com by Richard Kiene on Mon, Oct 1 2012
  • Re: My church is listed incorrectly

    If the group is unclaimed, you can request to claim the group by clicking on the "Claim this group" link on the right hand side of the groups page. Once approved you should be able to administer the group by going to the groups page and clicking on the "Group settings" link where you can change the group name and nick name. If you are already an admin
    Posted to Faithlife Groups / Faithlife.com by Richard Kiene on Mon, Oct 1 2012
  • Re: BUG: Create Event: Doesn't Work

    We are aware of this issue and should have a fix deployed this coming Monday or Tuesday. I will let you know as soon as the fix is live so you can start using events for your small group. Thanks for helping make Faithlife better!
    Posted to Faithlife Groups / Faithlife.com by Richard Kiene on Sun, Sep 30 2012
  • Re: Group Administrators Gone; No Group Administrators

    James, I've made you the administrator of the group. You should be able to add and promote members as you see fit. This was a bug a while back that has since been solved. Sorry for the inconvenience.
    Posted to Proclaim: Church Presentation Software by Richard Kiene on Sat, Jul 14 2012
  • Re: Bug: Updating URL for group not working

    [quote user="Stephen Weasler"] I was trying to update the name and URL of a group (proclaim presentation Group) I am an admin of. It will let me change the name but every URL I try I get the error that it is not available, even if I use random characters. [/quote] Stephen, I am unable to reproduce this behavior. Would you mind telling me which group
    Posted to Faithlife Groups / Faithlife.com by Richard Kiene on Wed, May 16 2012
  • Re: Bug or Feature?

    The hope is that a large group like that would have a manageable set of "Members" who share "My Faithlife" posts, and a very large set of "Followers" or "Observers" who do not see each others "My Faithlife" posts, but do see posts directed at that group in their "My Faithlife" feed.
    Posted to Faithlife Groups / Faithlife.com by Richard Kiene on Sat, Mar 17 2012
  • Re: "Cannot connect to the group" message

    I have found and corrected the issue preventing users from accepting invitations. Please try accepting the invite again. I apologize for any inconvenience.
    Posted to Proclaim: Church Presentation Software by Richard Kiene on Sat, Mar 10 2012
  • Re: Group invites

    [quote user="Barbara Wilmoth"] Since I started i have not been able to add anyone to my group. When they try to accept the invitation they get an internal site error on the logos website. please help... [/quote] I have found and corrected the issue preventing users from accepting invitations. Please try accepting the invite again. I apologize for any
    Posted to Proclaim: Church Presentation Software by Richard Kiene on Sat, Mar 10 2012
  • Re: Group invites

    [quote user="Barbara Wilmoth"] Since I started i have not been able to add anyone to my group. When they try to accept the invitation they get an internal site error on the logos website. [/quote] What is the name of the group you're having troubles with?
    Posted to Proclaim: Church Presentation Software by Richard Kiene on Sat, Mar 10 2012
  • Re: Fix for 4.2a SR-5 Update Issue

    [quote user="Lincoln Broadbooks"] Went ahead and followed the instructions. It signs me in but after that there is nothing but the Logos menu bar up top. Try to go to Home or Library and nothing happens. Any other ideas? Thanks 3617.Logging.zip [/quote] After looking at your logs it appears you'll want to shut down the app, delete '/Users/lincolnbroadbooks
    Posted to Logos 4 by Richard Kiene on Wed, Apr 20 2011
  • Re: Fix for 4.2a SR-5 Update Issue

    [quote user="ELIZABETH DOUGAN"] Afraid that this has not helped...... [/quote] Could you please post logs? I would love to help you out, and logs will make that possible :) Thanks!
    Posted to Logos 4 by Richard Kiene on Wed, Apr 20 2011
  • Re: Logos crashes when opening

    [quote user="Keep Smiling 4 Jesus :)"] [quote user="Keep Smiling 4 Jesus :)"]Personally puzzled by appearance of Logos 4.3 Beta 1.[/quote] Since Logos 4.3 Beta 1 was installed, suspect replacing application with Stable release not viable. Couple options come to mind: wait for Logos 4.3 Beta 3 release this week so can upgrade application OR use steps
    Posted to Logos 4 by Richard Kiene on Wed, Apr 20 2011
  • Re: New Updates and Logos won't launch!

    For those suffering from the SR-4 to SR-5 update issue, please see my post http://community.logos.com/forums/p/32506/242304.aspx#242304 to fix your issues. Thanks!
    Posted to Logos 4 by Richard Kiene on Wed, Apr 20 2011
  • Re: BUG: 4.2a SR-5 Freeze on startup

    For those suffering from the SR-4 to SR-5 update issue, please see my post http://community.logos.com/forums/p/32506/242304.aspx#242304 to fix your issues. Thanks!
    Posted to Logos 4 by Richard Kiene on Wed, Apr 20 2011
  • Fix for 4.2a SR-5 Update Issue

    If you experienced an update issue last night upgrading from 4.2a SR-4 to 4.2a SR-5 and are in a non-working state, here are some steps to take which should get you up and running again. Download 4.2a SR-5 from: http://downloads.logos.com/LBS4/LBS4MacInstaller/4.21.5.0959/Logos4Mac.dmg Copy the application bundle to your applications folder. Open Finder
    Posted to Logos 4 by Richard Kiene on Wed, Apr 20 2011
  • Re: New Updates and Logos won't launch!

    [quote user="Ray Harder"] Log from Post update logos crash..... 83060.Logging.zip [/quote] It seems as if you and a couple other people in this thread have 4.3 Beta 1 as the application version. If you do not wish to be on the Beta channel you can follow these instructions to start fresh with 4.2a SR-5: http://wiki.logos.com/Mac_Troubleshooting#Want_to_downgrade_from_Beta_to_Stable
    Posted to Logos 4 by Richard Kiene on Tue, Apr 19 2011
  • Re: Logos Bible Software 4.2a SR-5 (4.21.5.0959)

    [quote user="Keep Smiling 4 Jesus :)"] Noted Wiki does not have Logos 4.2a SR-5 release notes. Also, Mac stable download path includes Custom Stable Candidate. Keep Smiling [/quote] Nice catch! This build was inadvertently published to the stable channel in preparation for more internal testing tonight and tomorrow. I have pulled this build for the
    Posted to Logos 4 by Richard Kiene on Mon, Apr 18 2011
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