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  • Re: will not run update... broken again. :(

    [quote user="Keep Smiling 4 Jesus :)"] Logos wiki has => Quick Installation onto multiple computers and => Quick Installation onto Multiple Macs that includes location of Resources folder, which can be copied to USB followed by scanning on another computer. Also useful for copying compiled personal books between installations. Keep Smiling [/quote
    Posted to Logos 7 by Brent Hoefling on Sat, Dec 16 2017
  • Re: will not run update... broken again. :(

    didn't want to take the chance of a file or folder being at partial cause for the intermittent symptom. every time I called support (twice this year for this reason) the symptom/issue was fixed, but no root cause analysis. I chose to start from scratch and hope that it is resolved, rather than guess and have it come back again. semi-update... It finished
    Posted to Logos 7 by Brent Hoefling on Sat, Dec 16 2017
  • Re: will not run update... broken again. :(

    [quote user="Keep Smiling 4 Jesus :)"] [quote user="Brent Hoefling"]... (it was indexing, and it allowed me access to resources),[/quote] Curious about your opinion of Logos Web App => https://app.logos.com that allows online access to your library ? Keep Smiling [/quote]it works. And my wife uses it on her laptop, instead of loading all the resources
    Posted to Logos 7 by Brent Hoefling on Sat, Dec 16 2017
  • Re: will not run update... broken again. :(

    Please go ahead and close the ticket. (sent email reply as well) I was able to get it running (so far) before I saw the message on the forums. I needed to make this go before this (Saturday) evening. Reluctantly, I went ahead and created a new profile to try to install Logos. It was working, but when you have over 14000 resources, it was going to take
    Posted to Logos 7 by Brent Hoefling on Sat, Dec 16 2017
  • Re: will not run update... broken again. :(

    decided to stop the download and go back to my real profile login. I uninstalled Logos, and now can't install it from the executable. same error, now I have nothing.
    Posted to Logos 7 by Brent Hoefling on Fri, Dec 15 2017
  • Re: will not run update... broken again. :(

    [quote user="Bradley Grainger (Faithlife)"] [quote user="Brent Hoefling"]but there is no root cause analysis, and it continues the next time. :([/quote] I've sent Tech Support some information about what I suspect is causing this. They may need remote access to your machine next time you call in. [/quote]if I call them back. I am very disappointed right
    Posted to Logos 7 by Brent Hoefling on Fri, Dec 15 2017
  • Re: will not run update... broken again. :(

    [quote user="Philana R. Crouch"] Hi Brent, After talking with a developer, this looks like an issue specific to your computer. The best thing to do is to connect with Customer Service so that they can take a look at your machine and try to diagnose the problem. [/quote]on hold again. the customer service is a very nice lady, but I have already tried
    Posted to Logos 7 by Brent Hoefling on Fri, Dec 15 2017
  • Re: will not run update... broken again. :(

    i'll call today. this has been an ongoing issue - every time there is a big update, the symptom is fixed for that update, but there is no root cause analysis, and it continues the next time. :(
    Posted to Logos 7 by Brent Hoefling on Fri, Dec 15 2017
  • will not run update... broken again. :(

    At least when I launch, I can tell it to not install the update. This symptom has happened before on several occasions when there are new updates. I have tried run as admin (though my login is admin). main computer Lenovo k430 - latest updates for win10 installed. As mentioned, at least I can run my software without the update this time, so not dead
    Posted to Logos 7 by Brent Hoefling on Thu, Dec 14 2017
  • Re: Courses tool BUG

    [quote user="Philana R. Crouch"] Hi Brent, Thank you for your patience. Comparing your screenshots to a current version of the plan, it looks like the copy that got saved when you completed the course is out of date. Can you delete your plan for one of the courses, then restart the plan and import your reading progress? If you could let me know if you
    Posted to Logos 7 by Brent Hoefling on Fri, Oct 27 2017
  • Re: Courses tool BUG

    any update here? the more courses I take, the more frustrating this becomes.
    Posted to Logos 7 by Brent Hoefling on Fri, Oct 27 2017
  • Re: "From Abraham to Paul: A Biblical Chronology" by Andrew E. Steinmann

    [quote user="Don"] From Abraham to Paul: A Biblical Chronology Author: Andrew E. Steinmann Publisher: Concordia Publishing House (July 1, 2011) ISBN-10 0758627998 ISBN-13 978-0758627995 There is already a Kindle edition. Does Logos still have a relationship with Concordia? [/quote]I second this!
    Posted to Suggestions by Brent Hoefling on Sat, Oct 21 2017
  • Re: Courses tool BUG

    [quote user="Philana R. Crouch"] Hi Brent, Thanks for following up. I'm sorry it's taking so long to reproduce this bug. If it is not too much trouble could you post screenshots of the suggested resources in the first pane for NT365, CO111, NT307? Your assistance is appreciated! [/quote] 3678.screenshots.zip
    Posted to Logos 7 by Brent Hoefling on Thu, Sep 21 2017
  • Re: Courses tool BUG

    [quote user="Philana R. Crouch"] Did this course BI100 remain uncompleted? So far I've been unable to reproduce this issue, even with an account having the same resources for that course available. I just want to confirm that it is still an issue. [/quote]Yes. still in "Started". there are 3 others as well: NT365, CO111, NT307
    Posted to Logos 7 by Brent Hoefling on Thu, Sep 21 2017
  • Re: interesting question came up today about "all the resources"

    Apparently accordia has something called the everything or all in all or something, that is like 35k?
    Posted to General by Brent Hoefling on Thu, Sep 14 2017
  • interesting question came up today about "all the resources"

    I have been using Logos software for so many years, I believe the first version I had was on a stack of floppy diskettes and had a separate one for licensing backup. someone asked me how much it would cost to get everything I have. My reply was that you can't. some of the resources I have are no longer available. they wanted to know about what was my
    Posted to General by Brent Hoefling on Thu, Sep 14 2017
  • Re: Courses tool BUG

    [quote user="Philana R. Crouch"] Hi Brent, Thanks for checking in on this. We are investigating the issue. [/quote] thank you. I finished another course today and it "transferred" (though, I own and read all resources mentioned).
    Posted to Logos 7 by Brent Hoefling on Tue, Sep 12 2017
  • Re: Courses tool BUG

    [quote user="Philana R. Crouch"] Hi Brent, That's what we needed. Thanks! [/quote] any update? just wonderin'
    Posted to Logos 7 by Brent Hoefling on Mon, Sep 11 2017
  • Re: Courses tool BUG

    any update? just wonderin'
    Posted to Logos 7 by Brent Hoefling on Mon, Sep 11 2017
  • Re: Logos dot com web site resources and Mobile Ed courses...

    the last 2 is what I was asking for. I am not sure what the first one would accomplish, unless that is the metrics/algorithm for moving a course in the courses tool from Started to Completed.
    Posted to Suggestions by Brent Hoefling on Thu, Sep 7 2017
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