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  • Re: Read Aloud in Courses BUG

    i'll try that next time
    Posted to Logos Mobile Education by Brent Hoefling on Fri, May 11 2018
  • Re: Read Aloud in Courses BUG

    [quote user="Philana R. Crouch"] Brent, Are you saying that the option to Create a ProcDump was grayed out? You don't need to expand Logos in TaskManager, just grab the ProcDump from the main item. Let me know if that works? [/quote]yes. as in my first image, the option to create the dump file is grayed out/not selectable. It won't let me.
    Posted to Logos Mobile Education by Brent Hoefling on Fri, May 11 2018
  • Re: Read Aloud in Courses BUG

    tried again with task manager open then started L7. still was grayed out when it locked.
    Posted to Logos Mobile Education by Brent Hoefling on Fri, May 11 2018
  • Re: Read Aloud in Courses BUG

    FYI:
    Posted to Logos Mobile Education by Brent Hoefling on Fri, May 11 2018
  • Re: Read Aloud in Courses BUG

    [quote user="Philana R. Crouch"] ... I want to have you grab a ProcDump and email it to testing@faithlife.com (if you could post in here when you have emailed). Here are the steps you'll want to take.... [/quote] it locked. :( when I tried to do this, it was grayed out.
    Posted to Logos Mobile Education by Brent Hoefling on Fri, May 11 2018
  • Re: Read Aloud in Courses BUG

    I'll send a file next time it fails. ALSO, I have an ASUS Tablet PC, i7, 8g RAM, Windows 10 Pro (fully updated)
    Posted to Logos Mobile Education by Brent Hoefling on Fri, May 11 2018
  • Re: BI162 missing resources...

    thanks.
    Posted to Logos Mobile Education by Brent Hoefling on Wed, May 9 2018
  • BI162 missing resources...

    some resources that are completely unavailable, any idea what these are? LLS: ZEB02 LLS: ZEB04 LLS: ZEB05 there may be others. it appears to be a series or set of commentaries?
    Posted to Logos Mobile Education by Brent Hoefling on Wed, May 9 2018
  • Re: Read Aloud in Courses BUG

    oops, I was going to edit my "real reply", but it must be in moderation. in any case, I also wanted to say that i am not sure the profiler will work, as when it locks, I can't "stop profiler". we'll see... :)
    Posted to Logos Mobile Education by Brent Hoefling on Wed, May 9 2018
  • Re: Read Aloud in Courses BUG

    thanks. it happens to me daily, but I can't make it happen. :(
    Posted to Logos Mobile Education by Brent Hoefling on Tue, May 8 2018
  • Read Aloud in Courses tool BUG

    I initially put this in the Mobile Ed section and was encouraged to put it here too. I have only had this issue (through the last three version updates) while in the courses tool as I don't otherwise use the Read Aloud feature very much, but seems to be a general read aloud issue... The symptom: When reading aloud the "suggested reading" and the "See
    Posted to Logos 7 by Brent Hoefling on Tue, May 8 2018
  • Re: Monthly option

    https://connect.faithlife.com/pricing ?
    Posted to Logos Mobile Education by Brent Hoefling on Tue, May 8 2018
  • Read Aloud in Courses BUG

    Perhaps this issue is more accurately to be in the main L7 area. However, I have only had an issue (through the last three version updates) while in the courses tool as I don't otherwise use the Read Aloud feature very much. The symptom: When reading aloud the "suggested reading" and the "See Also" reading, the voice will sometimes just stop. usually
    Posted to Logos Mobile Education by Brent Hoefling on Tue, May 8 2018
  • Re: will not run update... broken again. :(

    [quote user="Keep Smiling 4 Jesus :)"] Logos wiki has => Quick Installation onto multiple computers and => Quick Installation onto Multiple Macs that includes location of Resources folder, which can be copied to USB followed by scanning on another computer. Also useful for copying compiled personal books between installations. Keep Smiling [/quote
    Posted to Logos 7 by Brent Hoefling on Sat, Dec 16 2017
  • Re: will not run update... broken again. :(

    didn't want to take the chance of a file or folder being at partial cause for the intermittent symptom. every time I called support (twice this year for this reason) the symptom/issue was fixed, but no root cause analysis. I chose to start from scratch and hope that it is resolved, rather than guess and have it come back again. semi-update... It finished
    Posted to Logos 7 by Brent Hoefling on Sat, Dec 16 2017
  • Re: will not run update... broken again. :(

    [quote user="Keep Smiling 4 Jesus :)"] [quote user="Brent Hoefling"]... (it was indexing, and it allowed me access to resources),[/quote] Curious about your opinion of Logos Web App => https://app.logos.com that allows online access to your library ? Keep Smiling [/quote]it works. And my wife uses it on her laptop, instead of loading all the resources
    Posted to Logos 7 by Brent Hoefling on Sat, Dec 16 2017
  • Re: will not run update... broken again. :(

    Please go ahead and close the ticket. (sent email reply as well) I was able to get it running (so far) before I saw the message on the forums. I needed to make this go before this (Saturday) evening. Reluctantly, I went ahead and created a new profile to try to install Logos. It was working, but when you have over 14000 resources, it was going to take
    Posted to Logos 7 by Brent Hoefling on Sat, Dec 16 2017
  • Re: will not run update... broken again. :(

    decided to stop the download and go back to my real profile login. I uninstalled Logos, and now can't install it from the executable. same error, now I have nothing.
    Posted to Logos 7 by Brent Hoefling on Fri, Dec 15 2017
  • Re: will not run update... broken again. :(

    [quote user="Bradley Grainger (Faithlife)"] [quote user="Brent Hoefling"]but there is no root cause analysis, and it continues the next time. :([/quote] I've sent Tech Support some information about what I suspect is causing this. They may need remote access to your machine next time you call in. [/quote]if I call them back. I am very disappointed right
    Posted to Logos 7 by Brent Hoefling on Fri, Dec 15 2017
  • Re: will not run update... broken again. :(

    [quote user="Philana R. Crouch"] Hi Brent, After talking with a developer, this looks like an issue specific to your computer. The best thing to do is to connect with Customer Service so that they can take a look at your machine and try to diagnose the problem. [/quote]on hold again. the customer service is a very nice lady, but I have already tried
    Posted to Logos 7 by Brent Hoefling on Fri, Dec 15 2017
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