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Rather basic question about images
Hello, I want to use a custom background for some slides. I'm pretty new to these things and I wondered if there is an optimum size for a 16:9 ratio image? Should I be using a 72dpi image, or more, and what size is recommended for Proclaim. Our projector does 1080p HD if that makes a difference. I realize this is probably…
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Takes to long to responding transition slides in proclaim online
When in a presentation it takes long to change between slides, what can be the problem?
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Bug Report-Mac version Adding music
I was attempting to add a song to a slide that already had music attached to it. When I brought up the music tab and selected "Add Audio Tracks" it brought me straight to my music library...it did not give me the option to select from my computer. If the slide did not already have music attached, then I could choose…
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Bible Versions Change: Yesterday was an unnecessary disaster...
Dear Proclaim Presentation Software Team, Yesterday I arrived at my church yesterday morning for worship. When I logged into Proclaim on our Media Presentation iMac, I allowed Proclaim to sync as usual. I then double checked my presentation (as I am in habit of doing ) only to discover that my Bible verses were not…
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Sound Tracks from iTunes
There are two things that I find really a pain when setting up presentations. 1. Not being able to use iTunes (or Spotify) directly to provide Audio files. 2. Having to put a : in the start time. After years of typing times as xxxhrs e.g. 1930hrs I find this disproportionately irksome. Please can we have some indication…
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Edit menu problems
I've update Proclaim to the latest version today (19 Mar 15). Running OS X Yosemite 10.10.2 Whenever I try to edit a song slide in particular - changing colours, fonts, effects, backgrounds, everything! - when I press on the appropriate button the sub-menu will flash up and then disappear. Meaning I can't edit anything.…
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Timeline Suggestion
When you are On Air, the current slide pointer on the timeline shifts to the right with each new slide. When it hits the right side, it shifts the timeline so that the current slide pointer is at the first slide on the left. I would like to see the pointer remain in the center and the slides move to the left. This would…
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Proclaim crashing several times each service
Morning Over the past few weeks we've had proclaim crash on us several times each Sunday. There's no common point where it crashes (it can happen in edit or on air mode) so I can't say it's a dodgy video. The PC (it's the windows version) has not had any new software or updates and we're keeping up to date on the proclaim…
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New Update Font Preview
There used to be a font preview feature when selecting fonts, but now it has turned to plain text, which makes it very difficult to select a font. Can this feature be reverted? There was no reason to remove it, so I imagine it was just an oversight in the graphic overhaul.
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Transitions both default and custom do not occur on the slide after a slide using On-Screen Bible
Transitions both default and custom do not occur on the slide after a slide using On-Screen Bible. It occurs in both preview and when live. I have noticed this for a while thinking that someone would report it. After getting the latest Proclaim Version 1.26.0.0564 on Windows 8.1 64 bit it still occurs. Look forward to…
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Is "Transfer Control to Keynote" ever coming?
Hey, We use mac computers for most everything, yet proclaim does not have an ability to interface well with keynote (and we need keynote for the sermons). Is that ever coming?
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International Unicode Fonts Stopped Working in Latest Build
Support, I just installed the latest Proclaim version and now all of our Hindi fonts no longer work in the content editor. It looks as though the content editor has been replaced; however, we can only see "block" for our international fonts. I know that you had implemented "fallback" fonts before. I do hope that we can do…
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a little visual glitch...
So, I experienced a little visual glitch today in Proclaim. I was duplicating a slideshow item and an empty space was added in my presentation. When I closed Proclaim and reopened, it was gone. Go figure. It didn't affect functionality in any evident way.
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Multiple computers and presentations
I have a presentation on our church computer, which also shows up on my iPad when I'm at home. However, at home, the presentation will not come up on my laptop, and I cannot work on it at home. What is the solution for this problem?
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Help - Emphasis Text - Icon Changed
Either this, or the one in the program needs changing!
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New Update - Fonts
Guys, As much as I enjoy the updates... I'm trying to understand why the font previews were also updated...now I'll have to select a font, review then try again if it's not what I was looking for. Is it possible to restore the font preview?
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How can I speed up the iPad app - 3 seconds is too long for slide changes
Getting frustrated again - it's hard to smoothly flow from slide to slide in a sermon or a song when it doesn't change for 3 seconds after you make the change on the iPad (Air, 128g) - and longer if it burps and shows an "unable to change slides" message... by the time you realize there's an issue and have to re-select the…
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Potential Bug - OS X 10.10.3 Beta Formatting in Bible Section
Entered Isaiah 53. Never seen this before so it was unexpected and would not go away (the X was unresponsive)! On adjusting the height of the main text box I got this... When I moved the left-hand position of the text (nothing) in this case... This was the result on the slide... Readjusting the size of the frame a couple…
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Graceway Media
When was the last time Graceway Media was batch imported for use in Proclaim? I know there had been some talk about fixing this to where it was done weekly, but right now, I just noticed I am missing several hundred backgrounds from the Graceway site in the Media Library in Proclaim. Right now I have to download these and…
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Running the Same Presentation in two different aspect ratios
Hello, My name is Ian Wilkes and I am the Pastoral Intern at Crosspointe. We have three screens running during a service, two TVs (16:9) and a projection screen (4:3) in the middle. I was wondering if it is possible to run the same presentation in two different ratios, 4:3 and 16:9 at the same time? If that's not possible,…
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Planning Center integration
Trying to import our service from planning center and we are losing all the text formatting. The songs are coming in without any breaks so it's all on one slide. Is there a way to keep the formatting from planning center?
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Searching for songs
As you have probably noticed, sometimes there are several songs with the same title which sometimes makes it difficult to identify the correct song. Is it possible to search for songs by CCLI song number? Or can the results list show the CCLI song number so that it is easier to identify the correct song? Thanks, Tim
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Scriptures not working
I don't know if i need to buy the NJKV or what but all I get when adding scriptures is one blank slide with the text reference and thats it. I need this fixed, there have been 2 services with this problem. i've contacted my account rep but i havent heard anything. This is the last month of my subscription and i need a…
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Proclaim Update features?
I noticed that Proclaim just updated and it included a slight change in its interface (yellow added to theme). I was wondering where I can go to find a list of all the changes included in the update... I can't seem to find a list of changes with this update and would love to know what else if different. Thanks! Kyle
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Not recognizing Video
I am uploading video files from my mac to proclaim and making sure they are available by the group. But when I go to the windows computer that proclaim runs on Sundays you can select the video, but it doesn't play. It's just a black screen. I can play it and see it on air on my mac, but not the pc. I have also made sure…
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Transcoding - to what?
When I upload a video, when it has completed the upload, it says "Transcoding". Could you please let us know what format the video is transcoded to so that I can rip to that format?
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OSB Quick Translation
This past Sunday I was running slides for a guest speaker and pulled up the verses as he read them. the problem was that the translation he was reading from was NIV while the OSB quick slide was using the ASV. I tried to insert OSB slides in other translations, but each time the OSB quick slide kept using ASV. I could not…
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Easter Video
It was nice to get the Easter themed video, but the title is wrong. Is there a way to correct that? Our group name and church name is Lakeside Church, but the name showing is Lakeside Bike Trip. We have an announcement slide for a bike trip this summer but it is not really appropriate for the Easter video. Our other…
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Bug Report: "Logo" item appears with countdown no matter what
There's a really obnoxious bug where the item set as the "logo" (command + L) appears with a countdown clock when clicking "ON AIR". This occurs no matter what we try. We've replaced the logo item. We've deleted all instances of the existing logo item. We've created new blank prensentations and have added in content again…
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Slide Exporting
We use the great slides that Proclaim produces on our website to list our announcements. The down side to this is there is no easy way to do it. Is there a feature in the roadmap that will allow the user to export slides as an image file? I know there are work-arounds, but I'd like to see a single button feature to export.…
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Bible Versions
I cant seem to access all the common versions of the Bible in Proclaim. There's no ESV, NIV, NKJV, etc. Can someone help? Is there a setting I'm missing? I have used many times in the past. Thanks, Mary
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How to have multiple users
How do we set up so multiple users have access to the presentation software. right now they are all using my username and password is a way that they can create their own and link it to our churchs primary account (me)
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Logo Screens
Is it possible to have more than one logo screen? I seldom use "Blank" and have never yet used the OSB along the right side under the logo screen -- if I use OSB, it is already in my presentation. Can I swap out the "Blank" and "OSB" over on the far right so that I can have a selection of logo screens instead?
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Feature request: Bible references recognise all dashes
We copy and paste Bible references into "Bible" content slides but have recently run into trouble when we couldn't figure out why some Bible references wouldn't work. It turned out that we had some em-dashes in those references. e.g. "John 3:14—21" as opposed to "John 3:14-21" or John 3:14–21". The problem was very hard…
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Confidence monitor Scriptures
this morning our Scripture slides were jumbled together on the confidence monitor. We were doing a reading from Joshua and the verses weren't readable on the confidence monitor. It would have the first line or two from the previous slide when we would move to a new one.
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Arrow key bug/design flaw
I notice an undesirable event with the handling of arrow keys in proclaim version 1.26.0.0535. When editing the service time (cursor is in text edit mode of the service time) while ON AIR in Edit mode, the arrow keys are still linked to the presentation. While editing the service time, the arrow keys should be linked to…
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user notes for slides
When using Proclaim, Is there a way to add notes to a song slide that will not seen when on air - for example... a note to myself that they may sing this slide two times. Thank you1
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Minimizing Proclaim
Hey guys, This past Sunday things were going as usual, everything and everyone was in place ready to begin the service. Proclaim did what i was told flawlessly and the countdown starts perfectly on time. Afterwards, our A/V guy minimized proclaim to close Spotify and Proclaim then stopped playing all audio and video from…
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Running the iPad remote app Locally.
Why isn't there an option to use the remote locally? Why must the app run through the web? The issue I'm running into is a WEB issue, not a connectivity issue. We have super fast hardware, but sketchy Internet. And if the web is slow, we can't use the remote app with any sense of confidence. Please give the option for…
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Font Request re: Lexham High Definition Commentary
Steve Runge's HD Romans commentary (Logos) recommends: The electronic edition of the High Definition Commentary: Romans includes ready-to-use versions of all graphics for use in Proclaim, PowerPoint, and Keynote. If you need to make additional slides to accompany the ones that follow, use the provided blank slide with the…
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Videos under "My Content" Give Error of Being Unlicensed When Going "On Air".
I have an On Air license for Proclaim and have been using it at our church for the last 7 weeks. About 3 weeks ago I used one of the "Miles a Minute" videos in one of our services, no problems. However, when I tried to utilize another one of those videos last Wednesday (3/4) and clicked "On Air" I got a pop-up box for my…
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Songs not syncing or loading in presentation
I try to load a new background to two songs and it just sits there and spins and doesn't sync even after closing and opening Proclaim, rebooting my Windows system, and after leaving overnight. I've also picked a different background. Same result. It was doing it with two songs last night and this morning one came through…
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History of Songs
Hi there, Does proclaim have an option to print out a history of songs presented over a period of time? It would be so helpful to list all the songs we have sung in our church for the last say 6 months and even have a count list for songs that have been sung and presented the most. Further to this, I am thinking of making…
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Extending Pre and Post service slides
It seems that Proclaim will generate an automatic time for Pre and Post service slides due to the amount of text on them. This is great except some slides will show for 15 seconds and some for 5 seconds. Is there any way to extend the time for a slide without having to add additional text to it? Thank you so much!
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Slow downloading video in presentation
We use some video clips that are somewhat large, anywhere from 100-150 MB, and until recently they would download in 3-5 minutes. Our download speeds have actually increased recently, but now they can take over an hour to finish. The sync circle appears all red, like it should almost be done downloading, but it just does…
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Live Video Feed in Proclaim
Is it possible to add a live video feed as a background? Does anyone have any suggestions on how to accomplish this? Our church is in the planning stages to start recording our services and streaming the live over the internet. We also want to send video feeds to several TVs throughout the church building. Is proclaim the…
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Pager & Notifications
Is there anyway to enlarge the Pager signals in Proclaim?
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Video Elements Freeze When Controlling from iPad
The last couple of Sundays, I have had problems with video elements in our presentation freezing when my iPad is controlling the presentation. We use video worship music. When my iPad is controlling the presentation, the video will begin but then will pause. I have to press play on the video element on my iPad to get it…
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Bible text clipping
When creating a bible slide, we are having problems with the text being cut off. Here is an example: brought is not all there. I have to adjust it up so brought it is gone, then it will resize and fit. But it will do the same thing on another verse. This problem happens if I use fully formatted or one verse per slide. Also…
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Swipe function on iPad
Please bring back the swipe function on iPad. When I control the presentation from the pulpit, it is MUCH easier to swipe rather than tap. Plus, now I have to swipe up and then tap to move to the next slide. Please at least offer swipe as an option if not bring it back altogether! Love Proclaim! Just bring back this…