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Need some NDI/Proclaim wizard to think this through
Greetings. For our in house view of our Proclaim presentations we use Birddog receivers connected directly to our projectors to capture an NDI output from Proclaim. Since the beginning of this setup we have had an issue that I still can't find a solution to. Whenever we play a video or use a motion background, the NDI…
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Proclaim crashes trying to open old services
Hi Guys, im trying to start proclaim and as soon the window open to load old services proclaim crashes. I reinstalled, opened it witch ctrl pressed, tried loading a new clear file bite nothing worked. This started i think after the latest update. Can someone please help me?
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Advance slides in Remote APP via foot switch or clicker.
I'm looking for a way for our worship leader on stage to control the advance of slides without her hand constantly interacting with the tablet. I've seen bluetooth foot pedals that advance PDF pages. Does anyone have suggestions? I'm thinking the distance from the stage to our AV booth would create an unreliable connection…
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Slides not loading on iPhone
I connect to proclaim via my iPhone via a local connection (directly to the computer running Proclaim). EVERY Sunday I verify that my connection is local and not internet. Many times the slides don't load on my phone - I can control the presentation but I can't see the slide content - they show as gray blank slides and I…
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Adding audio
I've read another post on this topic, and I know how to add audio to a service item, but I need to load 5 audio files for a children's musical. These are split-track files and we need to access them individually as we rehearse in the weeks leading up to Christmas. I tried opening media and importing them but nothing…
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Simultaneous users maintenance capability?
We may soon have multiple people editing presentations. Is it possible to edit the same presentation from different locations — at the same time? Unfortunately, I'm unable to test this on my own. 🤨 Could not find this in the proclaim discussions and the support proclaim site.
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Proclaim Remote app: viewing additional virtual screens
Would it be possible for the Proclaim app to show all virtual screens as "Display" options, not just "Standard" and "Confidence Monitor"? Use case: we're running a bilingual service but only have one projector, so to show translations we're using a virtual screen routed to NDI, then using OBS to bounce the NDI stream to…
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Playing Logos Media In Proclaim
Logos has many videos (example Ezekiel: the Prophet https://sermons.logos.com/logos-media/451114-57666918--). I would at times like to stream these through Proclaim. However, I am not having any success. Does anyone have success streaming these videos? Can you tell a simple person how to do it please?
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Videos in pre-service loop
I noticed just this past week that Proclaim won't let me loop a video in the pre-service loop anymore. All the controls for video are grayed out and won't let me change anything. So once video gets done it just stops. This past Sunday I put in a blank slide after the video with a 1 sec transition but that wasn't the case…
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Crash while playing videos
We are using proclaim on a windows machine. When we played videos this morning, the program would crash. It happened multiple times. It worked fine until we started playing a video and then it would crash. It didn't do this until we updated the software this morning. Are you aware of this problem?
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Issue with Uploading PPTX to Proclaim on a Mac
I've read several posts; have uninstalled and reinstalled Proclaim. Have checked other systems, etc. Keynote is on v 14.2. Mac Mini 3.2 GHz 6-Core Intel Core i7. Mac OS 15.0. I have Powerpoint v 16.89.1 (24091630). Each time I attempt to add a PPTX item, I receive the following errors: 2024-09-25 00:57:42.5682 (local:…
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intermittent issues with Black Magic UltraStudio Monitor 3G
With a Mac Mini M2 and an UltraStudio Monitor 3G: I've had random trouble with it showing a muted red screen or no video at all with proclaim. Sometimes restarting Proclaim seems to fix the issue and sometimes rebooting the computer. I've tried different cables and different output resolutions but haven't found the silver…
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Limit syncing with a specific computer
I handle video editing for services and only use Proclaim sporadically when some piece of content was missed during recording the service. I'm wondering if there's a way to keep my computer from syncing content for old services and upcoming services when I log in to the app. I don't need all that other content and don't…
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Proclaim Remote App Doesn`t display content edited when on air
Hi everyone, I am a new user coming from propresenter. I was interested in using the proclaim remote app as a confidence monitor. We will use the app to transcribe what the pastor writes on the board so that everyone can see it clearly. For this I need to use the edit contents feature while the presentation is on air. I…
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remote design access
My question is this: we have a computer at the church designing, controlling, presenting etc. But can I use another computer during the week to design and create my presentation for the next week?
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Proclaim Software Update Not Working
Proclaim Technical Support, See attached PDF for details on the problem. Doug Floyd5228.ProclaimUpdateError.pdf
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Need help configuring default settings
I am coming from Presenter by WorshipTools as well as EasyWorship and am trying to configure some defaults/replicate existing behavior * Default Font. I have a specific font and size I want to use. I configured a saved style, but that requires me to go in and change the style manually for each song. How can I set it to…
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Current NDI version
What version of NDI does Proclaim v4.5 use ? NDI 4, NDI 5 ? I have a Netgear M4250 managed switch which has preconfigured profiles. One is for NDI 5 and the other is for NDI 4.
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Proclaim stopped recording and crashes when I open Recordings
Hi, As the title indicates, we've had an issue for a little while that Proclaim won't record, even though it's set up to start recording in the script. And then when it indicates it did record, when I open recordings it causes Proclaim to crash. We are running a 2018 Mac mini with Sonoma 14.1, 16 GB of RAM. Any thoughts or…
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Proclaim - change verse shorthand to full word
I'm wanting to change the verse shorthand that shows up on the song slides (V, B, C, P etc) to the full words. Since having different chorus lyrics it doesn't change from C to C1 or C2. Is there any way to define them differently to help make identification easier? Either changing them to the full words or numbering them…
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Controlling Proclaim from Logos
My church switched to Proclaim last week. I use Logos to deliver my sermons on a Google Pixel tablet. Last week controlling the slides from Logos worked great - except for one slide that wouldn't load. This week, I was able to advance the first slide and then nothing after would advance / load. No connectivity issues…
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Subscription Change
I'm interested in moving from a monthly subscription to an annual subscription, but I can't figure out where do do that. Can anyone help?
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Crashing when signing out
I am a member of two different teams. I signed out successfully from team #1 and signed in without problem to team #2. But then when I try to sign out of team #2, I get a crash (Mac Sonoma). I have restarted the computer and Proclaim opens successfully to team #2 but I get repeated crashes when I try to sign out. I have…
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Proclaim Trial and Auto-renewal
I recently setup a trial of Proclaim for our church to evaluate the product. The agent who did this for us warned that this would auto-renew unless we canceled that. I went ahead and canceled the auto-renewal right a way. When this trial came to an end, another staff member requested another trial to complete her…
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Proclaim "Unable to connect to biblia.com"
Every time I try to add a scripture to my presentation in Proclaim, the slide stays blank and I get a message that says, "Unable to connect to biblia.com." Any idea what's going on? Thanks!
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Lost indenting when pasting notes from keynote/powerpoint - BUG?
The notes section of Proclaim doesn't copy over indentations properly. While bold, italics, and bulleted lists copy over, the indentation is gone. I have tried this using Word, Pages, Keynote, and Powerpoint. No indents copy over. It would be nice since indentation is also an option in the notes section for the indentation…
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"Duplicate" a sign feed is greyed out
Wishing to create a sign feed for our VBS week that is based largely upon our main feed (same frame elements & colors) but content is filtered for kids. I cannot seem to "duplicate" and existing feed.
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Bold and regulat type are reversing
Hi, I have noticed that on our most recent presentation, bold and regular type seem to be reversing what is in the left hand editing box, to what it shows in the right hand box and on air... Ie, in the left hand editing box it shows correctly according to whether you have made it bold or regular. But in the right hand…
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Proclaim logged out on Sunday, had to resync all presentations on both of our presentation computers
Hi! We had an issue on Sunday where our regular computers used for Proclaim in our services were logged out when booted up, and had to have all the presentations resynced (which meant some problems with starting the services on time). This hasn't affected all of our users, but it was a significant disruption. Did anyone…
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Update but no release notes.
Got and update to 4.4.0.144 but the release notes are being kept secret. Is there a clandestine operation afoot?
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Which Subscription?
Looking at using Proclaim and trying to decide which subscription we need - just the On Air, or the Pro Media as well. I have access to Pro Media in my Logos Media Tool. Would that show up when working in Proclaim? If so, would that permit other team members to use the Pro Media I am using that week even if the Proclaim…
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Does anyone here use Zoom with Proclaim to stream?
Thinking about moving to Proclaim where I pastor, and wondering how that works with Zoom. I pastor two churches, and one of them uses a two way Zoom connection to enable shut-ins to watch and participate. Wondering how or if this would still work with Proclaim.
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Using Proclaim to send Lower Thirds to ATEM Mini
Does anyone have any experience using Proclaim with the Atom Mini Pro? I want to be able to send lower thirds to the livestream via proclaim, but am having a tough time figuring it out. We currently use OBS and send lower thirds there via the NDI plugin, but would like to switch to the ATEM so as to relieve our computer a…
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Creating Presentation by importing external calendar
Creating Presentation by importing external calendar - is this possible? If it is, can someone point me to the instructions please? Thank you!
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RSS Feed Recent 100 Limitation
Hello all, I am currently submitting my Sermons RSS feed (generated from the Share function) to Apple and Spotify. However, I realize that the feed is limited the recent 100. Can I check if there is any way to remove the 100 restriction? I would like to make all my sermons available on both services as well. Thanks!
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Confidence Timer
I have set up a confidence timer to time up to 12:00 pm. However when I exit the program and restart the program the confidence timer resets to 12:00 am. How can I lock in 12:00 pm?
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Digital Signage App
This morning we had an updated Signage app on our Fire TV. You click on it and it crashes. I have done the following: 1) Rebooted the TV. 2) Cleared the Cache. 3) Cleared the Data. 4) Uninstalled. 5) Rebooted the TV. 6) Reinstalled the app. 7) Rebooted the TV. Is there a spot where I can download the previous APK and…
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Proclaim remote app
The app stopped working today. when I open it, it just closes
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The Divine Name when Exporting from Logos to Proclaim
What am I doing wrong? When I export my sermon slides to Proclaim the passages have the Divine Name in all caps in the scripture passages in my sermon. When they get to Proclaim it says "Lord." If I'm not doing something wrong, this is a serious fault in the software and, in my opinion, should be remedied.
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Confidence timer
The confidence timer never keeps the time I set and always defaults back to 12pm. is there any way to fix this or does it just need to be changed every time there is a change to the program?
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Help: Having to Set Display to 16:10 to Show 16:9 Slides Properly
We have a 16:9 (1920x1080) projector, but when we are making our slide show with Proclaim, we have to set our projector display to 16:10 (1920x1200). If we don't we lose the top and bottom as well as the right and left sides of the image. During editing, while being set to 16:10, we see transparent strips at the top and…
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Customer Service phone line is busy - getting an error adding a team member
I'm on when I try to add a team member to our Presentation Group I keep getting this message
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Digital Signage App stops playing on Firestick
We are using the Digital Signage app on a few Firesticks. One of our Firesticks has recently started going back to the main screen every now and then. How can we troubleshoot this issue?
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Running Proclaim + Live streaming?
Do any of you live stream and present slides at the same time using one laptop/pc? Any success? We're looking to live stream to YouTube (via OBS) and was wondering if our Lenovo V14 Gen 4 laptop is powerful enough to stream and present via Proclaim at the same time.
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Creating a slide with a portrait video and a specified background colour
Hi - we use transparent backgrounds to manage video overlays from Proclaim (we specify green to replace transparent on our vide output & key from that in the video switcher). Sometimes we have to show portrait videos which seem to mandate a transparent background if used on a media slide. If we insert such a video onto a…
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Editing Multiple Slides
I just noticed recently (maybe the past two weeks or so) that if I select multiple slides to edit and begin editing, the changes don't take place on the other slides. For example, if I select all the Bible passages and change the size of the text, it only affects the current slide, not all the other Bible passages even…
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Synchronisation Error - help please
Hi My Proclaim on my Mac (OS 14.4.1) is no longer syncing. I updated to the latest OS version 2 days ago and since then it hasn't worked. I don't know if this is linked. I have uninstalled and reinstalled Proclaim as well as checked I have got the latest version but it is still not working. Can you help? Thanks Emma
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Been using Sermon Builder and Proclaim for 2 years
This is the first time I received this message. I hope it is a temporary issue!!
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Been using Sermon Builder and Proclaim for 2 years
This is the first time I received this message. I hope it is a temporary issue!!
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Afterimages of Previous Slide
This just started happening for me yesterday (link to video). I move from one slide to the next, and there is an afterimage of the previous slide that slowly fades out. This is particularly noticeable with white background slides such as hymn projection, but it's there to one degree or another all the time. It is only on…