Tags Missing on iPad resources

David · January 2015

I have created tags for most of my resources. I have noticed that on my iPad, the tags for about 700 resources are not synchronized for the resources on my device. It is correctly tagged in Logos 6 and is correctly tagged on my iPhone. It only is incorrect on my iPad.

If you click on the "i" information icon, you can normally see the "mytag" tags. However, on certain resources on my iPad, these are left out.

I use these extensively by typing in "mytag:<sometag>" in the search bar. This is a really convenient way to filter my library results.

I am reporting this as a bug along with wondering if there is an easy solution aside from "delete and reinstall."

Thanks,

David

David · January 2015

Here are some screenshots of the problem. One is of Logos 6 desktop, the second is of my iPhone, and the third is of my iPad.

David

Graham Criddle · January 2015

I am reporting this as a bug along with wondering if there is an easy solution aside from "delete and reinstall."

I have seen this in the past but thought it had been fixed in an update.

What version of the app are you using on iPhone and iPad?

Are other things syncing correctly to the iPad - Reading Plans, Notes, etc?

And I would advise against deleting and reinstalling at the moment as there is no guarantee it would fix this.

David · January 2015

https://community.logos.com/discussion/comment/692070#Comment_692070

Graham,

I am using version 4.4.2 (4.4.22503) on both my iPhone and iPad.

I am using Logos Bible Software 6.0b SR-2 6.0.2.0075 on my laptop.

I don't see any other synching problems.

David

JT (alabama24) · January 2015

https://community.logos.com/discussion/comment/692072#Comment_692072

You may need to delete the app. Are you reluctant to do so because you have a ton of downloaded resources (which isn't advised)?

The only thing else I can think of: Try deleting a single resource (with possibly restarting the device) and see if the tags appear.

Paul Davenport · March 2015

https://community.logos.com/discussion/comment/692087#Comment_692087

Was this fixed as I'm having exactly the same problem - tags appearing in my iPhone app but not on my iPad?

Thanks P

Graham Criddle · March 2015

https://community.logos.com/discussion/comment/707709#Comment_707709

Was this fixed as I'm having exactly the same problem - tags appearing in my iPhone app but not on my iPad?

Sorry to hear this - but same questions!

What version of the app are you using on both devices?

Are other things synching to the iPad successfully?

JT (alabama24) · March 2015

https://community.logos.com/discussion/comment/707715#Comment_707715

Was this fixed as I'm having exactly the same problem - tags appearing in my iPhone app but not on my iPad?

Sorry to hear this - but same questions!

What version of the app are you using on both devices?

Are other things synching to the iPad successfully?

And when did you do a fresh install of the app?