Logos Bible Software Indexer has stopped working ... continually

Steve Murray

Since installing Logos 6, every time I either boot up my laptop or start the Logos program, I receive an error message saying the "Indexer has stopped working". I can close the program and continue what I am doing but this should be happening. Attached is my log files.

6724.log.zip

Bradley Grainger (Logos)

It looks like the "Background Intelligent Transfer Service" in Windows is either disabled or broken. Logos 6 requires this service to download files.

The "fix it" tool in this KB article may repair the missing components: http://support.microsoft.com/kb/971058