Send to kindle

Until recent I was able to use the 'send to kindle' feature. However, that feature is now completely missing. I even went through the logos training video and followed it step-by-step again but had no success. Not only do I not see the option anymore but now I cant link my kindle account either. The 'failed to link account' message comes up.

Is this feature still available? I have platinum.

Jeff

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Graham Criddle

Hi Jeff

Once the "send to kindle" email address has been set once we can't change it - it would need to be changed by customer services.

and it doesn't work for all resources, do you see it against resources you have previously sent to Kindle?

Graham

Jeff

https://community.logos.com/discussion/comment/695337#Comment_695337

Hi Graham

Thanks for a quick response. No the option does not appear in any book anymore. Not even ones I have sent to kindle before.

Graham Criddle

https://community.logos.com/discussion/comment/695341#Comment_695341

. No the option does not appear in any book anymore. Not even ones I have sent to kindle before.

I've just tried it (I'm running the beta of 6.1) and it works for me.

JT (alabama24)

https://community.logos.com/discussion/comment/695341#Comment_695341

Hi Graham

Thanks for a quick response. No the option does not appear in any book anymore. Not even ones I have sent to kindle before.

not all books are "send to kindle" enabled. Specifically, which books are you trying?

danwdoo

https://community.logos.com/discussion/comment/695381#Comment_695381

I'm seeing this too. A book I had previously sent to Kindle no longer has the ability (Sproul's commentary on Ephesians for example). I just installed SR-3, so I don't know if this could be the cause or not since it's been a few weeks since I used this feature. (It is one of my absolute favorite features!)

Graham Criddle

https://community.logos.com/discussion/comment/695621#Comment_695621

(Sproul's commentary on Ephesians for example)

Do you mean this one?

If so, as you can see it is enabled for me - although I am running the beta release for 6.1

danwdoo

https://community.logos.com/discussion/comment/695625#Comment_695625

Yep. That is the one. I had previously sent it to my kindle but the option is gone now. In fact I can't find a reference to the kindle functionality anywhere in my logos.

danwdoo

https://community.logos.com/discussion/comment/695627#Comment_695627

Ok. I just restarted Logos again to check another book I had sent to my kindle and now send to kindle is back where it belongs. I also went back and checked the Ephesians book and it's back on that one too. No idea why the kindle and manage mobile devices options were missing. But they're back now.

*scratches head*

Graham Criddle

https://community.logos.com/discussion/comment/695628#Comment_695628

Ok. I just restarted Logos again to check another book I had sent to my kindle and now send to kindle is back where it belongs

That's good to hear

Jeff - if you restart Logos do you get the functionality back?