Logos 6 has recently started crashing on start-up. This happens regardless whether I try to work offline or sign in normally. I have uninstalled Logos 6 and reinstalled to no avail. I have zipped the log files and attached them.
Michael
I have zipped the log files and attached them.
Were these log files taken while Logos was not running?
There was a crash reported on 15th March (LogosCrash) but this doesn't match the Logos.log file posted.
These files were just found last night. I know of no others. I just assumed they were created automatically when it crashed, I did not enable tracking or anything. What needs to be done to get the ones needed?
I did not enable tracking or anything. What needs to be done to get the ones needed?
Please ensure logging is enabled using step 4 at https://www.logos.com/support/logos6/windows/report-problem
Then start Logos and upload the logs after a crash and before restarting
