I'm using the Spanish version of Logos 6
Any time i'm using Notes and try to add a new word the program crash
Thank you for looking
Blessings
Hullo Gustavo, we need to see some logs.
Is this still happening?
Yes i still have the same problem any time i want to add a word to my dictionary in logos the program crash
I don't know how post the logs. Can you help me with that?
I have a mac OS X with Yosemite
Thank you
This link that Dave posted should help you with that https://wiki.logos.com/Diagnostic_Logging
here are the Logs.
57051.LogosLogs.gustavobentos.20150422-130609.zip
Thanks, Gustavo. I switched the UI to Spanish and was able to create a note based on a selection and the application did not crash.
Can you give me an example resource you've attempted add a note to, and tell me whether the note was attached to the selection or resource? Does this occur when you attach a note to any Note Document or a specific one?
Thank you Tommy for your help
Maybe i do not ex[plain well the issue. I can create Notes on resources but if i make one Notes files per example in one of my bible studies and try to add a new word to my dictionary then the program crush
Example i want to write Prov. instead that Proverbs and try to add Prov. as a new word then is when the program crash.
I think Customer Support will be able to help you more efficiently if you called in. We're open from 6am PDT to 6pm PDT. The phone number is 800-875-6467
