[resolved] BUG: Add a new word to dictionary in Notes and Logos Crash

I'm using the Spanish version of Logos 6
Any time i'm using Notes and try to add a new word the program crash
Thank you for looking
Blessings
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Is this still happening?
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Yes i still have the same problem any time i want to add a word to my dictionary in logos the program crash
I don't know how post the logs. Can you help me with that?
I have a mac OS X with Yosemite
Thank you
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Gustavo Bentos said:
I don't know how post the logs. Can you help me with that?
This link that Dave posted should help you with that https://wiki.logos.com/Diagnostic_Logging
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Thanks, Gustavo. I switched the UI to Spanish and was able to create a note based on a selection and the application did not crash.
Can you give me an example resource you've attempted add a note to, and tell me whether the note was attached to the selection or resource? Does this occur when you attach a note to any Note Document or a specific one?
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Thank you Tommy for your help
Maybe i do not ex[plain well the issue. I can create Notes on resources but if i make one Notes files per example in one of my bible studies and try to add a new word to my dictionary then the program crush
Example i want to write Prov. instead that Proverbs and try to add Prov. as a new word then is when the program crash.
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I think Customer Support will be able to help you more efficiently if you called in. We're open from 6am PDT to 6pm PDT. The phone number is 800-875-6467
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