Another Indexing problem

Download and installation went smoothly. Large amount of information so took some time, but not unmanagable.

Indexing began and I expected a long process, left the machine to do its work. Indexing seemed to end quickly, but I did not notice any error messages. Hard disk space may have been an issue at that time. I have since made room, so that should not be a current issue.

Whenever I run Logos 4 the indexer starts and very quickly gives the message "Logos Bible Software 4 Indexer has encountered a problem and needs to close. We are sorry for the inconvenience."

The program runs and many resources are there. I have a large library and cannot easily tell if any are missing.

Log files attached.

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Comments

George Allakhverdyan

Download and installation went smoothly. Large amount of information so took some time, but not unmanagable.

Indexing began and I expected a long process, left the machine to do its work. Indexing seemed to end quickly, but I did not notice any error messages. Hard disk space may have been an issue at that time. I have since made room, so that should not be a current issue.

Whenever I run Logos 4 the indexer starts and very quickly gives the message "Logos Bible Software 4 Indexer has encountered a problem and needs to close. We are sorry for the inconvenience."

The program runs and many resources are there. I have a large library and cannot easily tell if any are missing.

Log files attached.

Thanks for the logs Don, I have submitted them.

George Allakhverdyan

To help identify which resource is causing this problem and if you want to hold that in a temporary folder until Beta two, download this file

http://downloads.logos.com/LBS4/LDLS4Installer/EnableLogging.js (right-click-->save as) and run it.

Next, download the Logos4Indexer.NLog.Config file which Bradley talks about here:

http://community.logos.com/forums/p/740/6990.aspx#6990

This way we may get some more details from your logs that could identify the bad resource. (The problem is pulling the cover graphic for this resource in my library, which, since it doesn't have one, causes Logos4 to crash).

Don D. Thompson

Followed the instructions and moved 680 resources dated before Feb 2006 into a temporary location not in the resources path. The Indexer still comes up with the same error message. I have attached the new log files.

Don D. Thompson

Update to Beta 2 has allowed indexing to get farther into the process. Download of the beta 2 did not have an icon in the system tray. Beta 2 did not install until Logos 4 was restarted. Indexing of resources and downloading updates is in progress, will see how far it gets running overnight.