Beta Channel not updating

Logos 6.2 RC-1 Mac OS 10.10.2

Reported this previously, but could not find it this afternoon. Someone—Dylan(?)—asked for logs if it happened again. Automatic download did not initiate for RC-2. Update Now command returned "No Updates Available".

4237.LogosLogs.jackcav.20150401-132629.zip

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Angela Murashov

Someone—Dylan(?)—asked for logs if it happened again. Automatic download did not initiate for RC-2. Update Now command returned "No Updates Available".

I asked for the logs [:)] Thanks Jack, I'll ask the Mac Developer to take a look at them.

Dylan Rondeau

Logos 6.2 RC-1 Mac OS 10.10.2

Reported this previously, but could not find it this afternoon. Someone—Dylan(?)—asked for logs if it happened again. Automatic download did not initiate for RC-2. Update Now command returned "No Updates Available".

4237.LogosLogs.jackcav.20150401-132629.zip

In the logs you have this error:

04/01/2015 13:24:22 | ERROR | 48 | UpdateManagerCallback | Error 'ConnectFailure' downloading 'https://clientservices.logos.com/update/v1/feed/logos6-mac/beta.xml': Error: ConnectFailure (Connection timed out)

What happens when you go to https://clientservices.logos.com/update/v1/feed/logos6-mac/beta.xml in your browser?

Jack Caviness

https://community.logos.com/discussion/comment/712417#Comment_712417

What happens when you go to https://clientservices.logos.com/update/v1/feed/logos6-mac/beta.xml in your browser?

Firefox will not connect either.

BTW: I also get this from many links contained in Logos marketing emails.

JT (alabama24)

https://community.logos.com/discussion/comment/712424#Comment_712424

Do you have a new router / firewall?

Jack Caviness

https://community.logos.com/discussion/comment/712425#Comment_712425

Do you have a new router / firewall?

Not that I am aware of. Checked Security settings—Firewall is turned off. Have been using the same Time/Warner modem/router for several months.

JT (alabama24)

https://community.logos.com/discussion/comment/712427#Comment_712427

Weird. I am having a different problemThe download is recognized, but keeps restarting. I have never seen this before. I have had downloads get cancelled (i.e. because of a new purchase while downloading), but I have never seen a download keep resetting to 0%. I have restarted my computer and I'll create a new thread if that doesn't fix it.