Hello,
We are using proclaim 1.26.607 (126.2.95), seconds after open the app crashes and close.
What can I do ? do you have a update?
thanks,
Daniel
It looks like there might be a problem with the most recent presentation and rendering text.
What is the name of the presentation it is trying to open? I can investigate and try to reproduce.
I will try to remove the service item that is causing the problem, but in the meantime you can hold the Command Key while Proclaim is starting, you should see the sign/startup dialog before it attempts to open the presentation. Check the "Show Startup Wizard" and login, this should open Proclaim with a blank presentation, but opening the 'current' one will most likely cause the same crash.
the presentation is "abril 12, 2015".
The command key didn't work [:(]
Followed up via email
You need to click and hold the CMD key before you open the app and keep it held down until you see the startup/login
I have my Proclaim app in my dock and click/hold the CMD key while right clicking on the icon and choosing "Open" from the popup menu.
Keep holding the CMD until you see the startup/login.
CMD key worked
thanks
Thanks for your help. I was able to track this down to a bug in a third party library we use and have applied a patch to fix the crash.
We just released a fix this morning. If Proclaim is not opening, you can use the CMD key trick to open in a blank layout again.
Thanks again for your help and patience.
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