Hi everyone,
So, I downloaded a Bible and a few other books on the Logos on my iPad. However, when I am not connected to WiFi, I am not able to access these downloaded resources.
Does anyone know what might be going on?
Thanks,
Mike
When users complain about this, it is normally one of two things:
If you have tried killing the app and performing a full restart of the device with no luck, you might need to delete and reinstall the app. What version of the app are you running? What device? There have been a few bugs over the years which cause similar symptoms, but I don't believe there are any current ones.
Hi,Thanks for the reply. The resources I'm trying to access are ones I do own, so maybe the issue is #2.
I'm using version 4.5.1 and am on a second generation iPad mini.
Thanks again.
Mike,
Please open the Help menu and tap Report a Problem - this will send us some log information that might help solve the issue.
Kevin,
Thanks! Done.
Mike, your logs indicate that you are running version 4.6 of the apps (just released today). Can you please send a screenshot what the Library looks like when you're offline? Also, please open the resource that has the white screen (with just the book title showing) and then open Settings - is Bible Text Only turned on?
I just sent the screen shot. Well, actually two, I misunderstood and sent a screenshot of the blank resource page first, then followed it up by a screenshot of my library.
I don't see anything that says Bible Text Only is turned on.
Thanks.
Kevin meant "view settings" (Aa icon).
