[ACK] Repeatable Crash in L6.3Beta1: Opening the video resource of NT221

NB.Mick

Trying to play any video from the NT221 mobile.Ed resource will crash the current beta - either from clicking the embedded video from the textbook resource,

8054.LogosCrash (6.3b1).zip

looks like this:

or opening the separate vodeo resource from the command box:

0447.Logos Crash (6.3b1#2).zip

The crash will not leave a Logoscrash.txt log file (last is in the first zip, dating from March) and not update the LogosError.log file either (errors logged are from a Reading Plan sync item issue I have for longer than 6.3B1). 

The textbook resource is 

LLS:NT221WITHERINGTON / 2015-03-30T20:18:47Z / NT221WITHERINGTON.logos4

the video resource is 

LLS:NT221WITHERINGTONVIDEOS / 2014-10-28T23:43:52Z / NT221WITHERINGTONVIDEOS.logos4

and it will play any videos from bible.faithlife.com for me, but not from app.logos.com (endless "loading...")

Mark Barnes

It's working fine for me. The video resource seemed to take slightly longer than usual to open, but it didn't crash.

Bradley Grainger (Logos)

NB.Mick said:

The crash will not leave a Logoscrash.txt log file

What's logged in Windows Event Viewer?

NB.Mick

https://community.logos.com/discussion/comment/718165#Comment_718165

Application Error, Event Id 1000

Name der fehlerhaften Anwendung: Logos.exe, Version: 6.3.0.15, Zeitstempel: 0x552db1a3
Name des fehlerhaften Moduls: Libronix.DigitalLibrary.Native.dll, Version: 6.3.0.15, Zeitstempel: 0x552db14c
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00149d50
ID des fehlerhaften Prozesses: 0x208
Startzeit der fehlerhaften Anwendung: 0x01d07a0539167eca
Pfad der fehlerhaften Anwendung: C:\Users\NB.Mick\AppData\Local\Logos5\System\Logos.exe
Pfad des fehlerhaften Moduls: C:\Users\NB.Mick\AppData\Local\Logos5\System\Libronix.DigitalLibrary.Native.dll
Berichtskennung: a8e5586c-e606-11e4-88ed-001f16bf95be

in direct proximity to those crashes were NET runtime issues (event Id 1026) that seemed to cause the crash:

ha, this (from the highlighted .NET runtime error) even looks like Logos crash log information:

Application: Logos.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at Libronix.DigitalLibrary.NativeMethods.VideoPlayer_LoadVideo(Libronix.DigitalLibrary.SafeVideoPlayerHandle, Libronix.DigitalLibrary.SafeManagedStreamHandle, System.String)
at Libronix.DigitalLibrary.VideoPlayer.LoadVideo(System.IO.Stream, Libronix.DigitalLibrary.StreamingMediaFormat)
at Libronix.DigitalLibrary.Resources.Media.Display.VideoViewer.LoadVideo()
at Libronix.DigitalLibrary.Resources.Media.Display.VideoViewer.OnStreamChanged(System.IO.Stream, System.IO.Stream, System.Action, System.Action)
at Libronix.DigitalLibrary.Resources.Media.Display.VideoViewer.OnAudioVideoPlayerInfoChanged(Libronix.DigitalLibrary.Resources.Media.Display.AudioVideoPlayerView, Libronix.DigitalLibrary.Resources.Media.Display.AudioVideoPlayerView)
at Libronix.Utility.Windows.DependencyPropertyUtility+<>c__DisplayClassa`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].<GeneratePropertyChangedCallback>b__9(System.Windows.DependencyObject, System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.FrameworkElement.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.NotifyPropertyChange(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.UpdateEffectiveValue(System.Windows.EntryIndex, System.Windows.DependencyProperty, System.Windows.PropertyMetadata, System.Windows.EffectiveValueEntry, System.Windows.EffectiveValueEntry ByRef, Boolean, Boolean, System.Windows.OperationType)
at System.Windows.DependencyObject.InvalidateProperty(System.Windows.DependencyProperty, Boolean)
at System.Windows.Data.BindingExpressionBase.Invalidate(Boolean)
at System.Windows.Data.BindingExpression.TransferValue(System.Object, Boolean)
at System.Windows.Data.BindingExpression.ScheduleTransfer(Boolean)
at MS.Internal.Data.ClrBindingWorker.NewValueAvailable(Boolean, Boolean, Boolean)
at MS.Internal.Data.PropertyPathWorker.UpdateSourceValueState(Int32, System.ComponentModel.ICollectionView, System.Object, Boolean)
at MS.Internal.Data.ClrBindingWorker.OnSourcePropertyChanged(System.Object, System.String)
at MS.Internal.Data.PropertyPathWorker.OnPropertyChanged(System.Object, System.ComponentModel.PropertyChangedEventArgs)
at System.Windows.WeakEventManager+ListenerList`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].DeliverEvent(System.Object, System.EventArgs, System.Type)
at System.ComponentModel.PropertyChangedEventManager.OnPropertyChanged(System.Object, System.ComponentModel.PropertyChangedEventArgs)
at Libronix.Utility.NotifyPropertyChangedUtility.Raise(System.ComponentModel.PropertyChangedEventHandler, System.Object, System.String)
at Libronix.Utility.NotifyPropertyChangedBase.RaisePropertyChanged(System.String)
at Libronix.Utility.NotifyPropertyChangedBase+<>c__DisplayClass1.<ScopedPropertyChange>b__0()
at Libronix.Utility.Scope.Dispose()
at Libronix.Utility.NotifyPropertyChangedBase.SetPropertyField[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String, System.__Canon, System.__Canon ByRef, System.Collections.Generic.IEqualityComparer`1<System.__Canon>)
at Libronix.Utility.NotifyPropertyChangedBase.SetPropertyField[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String, System.__Canon, System.__Canon ByRef)
at Libronix.DigitalLibrary.Resources.Media.Display.VideoDisplayModel+<LoadWork>d__6.MoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.AsyncAction.ContinueCallback(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run(System.Windows.Window)
at LDLS4.OurApp.InitializeAndRun(System.Collections.ObjectModel.ReadOnlyCollection`1<System.String>, Libronix.Utility.Threading.SingleInstanceManager)
at LDLS4.OurApp.Main(System.String[])

Protokollname: Application
Quelle: .NET Runtime
Datum: 18.04.2015 20:21:12
Ereignis-ID: 1026
Aufgabenkategorie:Keine
Ebene: Fehler
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: Michael-PC
Beschreibung:
Application: Logos.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at Libronix.DigitalLibrary.NativeMethods.VideoPlayer_LoadVideo(Libronix.DigitalLibrary.SafeVideoPlayerHandle, Libronix.DigitalLibrary.SafeManagedStreamHandle, System.String)
at Libronix.DigitalLibrary.VideoPlayer.LoadVideo(System.IO.Stream, Libronix.DigitalLibrary.StreamingMediaFormat)
at Libronix.DigitalLibrary.Resources.Media.Display.VideoViewer.LoadVideo()
at Libronix.DigitalLibrary.Resources.Media.Display.VideoViewer.OnStreamChanged(System.IO.Stream, System.IO.Stream, System.Action, System.Action)
at Libronix.DigitalLibrary.Resources.Media.Display.VideoViewer.OnAudioVideoPlayerInfoChanged(Libronix.DigitalLibrary.Resources.Media.Display.AudioVideoPlayerView, Libronix.DigitalLibrary.Resources.Media.Display.AudioVideoPlayerView)
at Libronix.Utility.Windows.DependencyPropertyUtility+<>c__DisplayClassa`2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].<GeneratePropertyChangedCallback>b__9(System.Windows.DependencyObject, System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.FrameworkElement.OnPropertyChanged(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.NotifyPropertyChange(System.Windows.DependencyPropertyChangedEventArgs)
at System.Windows.DependencyObject.UpdateEffectiveValue(System.Windows.EntryIndex, System.Windows.DependencyProperty, System.Windows.PropertyMetadata, System.Windows.EffectiveValueEntry, System.Windows.EffectiveValueEntry ByRef, Boolean, Boolean, System.Windows.OperationType)
at System.Windows.DependencyObject.InvalidateProperty(System.Windows.DependencyProperty, Boolean)
at System.Windows.Data.BindingExpressionBase.Invalidate(Boolean)
at System.Windows.Data.BindingExpression.TransferValue(System.Object, Boolean)
at System.Windows.Data.BindingExpression.ScheduleTransfer(Boolean)
at MS.Internal.Data.ClrBindingWorker.NewValueAvailable(Boolean, Boolean, Boolean)
at MS.Internal.Data.PropertyPathWorker.UpdateSourceValueState(Int32, System.ComponentModel.ICollectionView, System.Object, Boolean)
at MS.Internal.Data.ClrBindingWorker.OnSourcePropertyChanged(System.Object, System.String)
at MS.Internal.Data.PropertyPathWorker.OnPropertyChanged(System.Object, System.ComponentModel.PropertyChangedEventArgs)
at System.Windows.WeakEventManager+ListenerList`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].DeliverEvent(System.Object, System.EventArgs, System.Type)
at System.ComponentModel.PropertyChangedEventManager.OnPropertyChanged(System.Object, System.ComponentModel.PropertyChangedEventArgs)
at Libronix.Utility.NotifyPropertyChangedUtility.Raise(System.ComponentModel.PropertyChangedEventHandler, System.Object, System.String)
at Libronix.Utility.NotifyPropertyChangedBase.RaisePropertyChanged(System.String)
at Libronix.Utility.NotifyPropertyChangedBase+<>c__DisplayClass1.<ScopedPropertyChange>b__0()
at Libronix.Utility.Scope.Dispose()
at Libronix.Utility.NotifyPropertyChangedBase.SetPropertyField[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String, System.__Canon, System.__Canon ByRef, System.Collections.Generic.IEqualityComparer`1<System.__Canon>)
at Libronix.Utility.NotifyPropertyChangedBase.SetPropertyField[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String, System.__Canon, System.__Canon ByRef)
at Libronix.DigitalLibrary.Resources.Media.Display.VideoDisplayModel+<LoadWork>d__6.MoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].EnumMoveNext()
at Libronix.Utility.Threading.AsyncWorkerTask`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].ContinueExecution(System.Object)
at Libronix.Utility.Threading.AsyncAction.ContinueCallback(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run(System.Windows.Window)
at LDLS4.OurApp.InitializeAndRun(System.Collections.ObjectModel.ReadOnlyCollection`1<System.String>, Libronix.Utility.Threading.SingleInstanceManager)
at LDLS4.OurApp.Main(System.String[])

Is this sufficient to track this down?

Bradley Grainger (Logos)

I've created a bug report for this.