Bug: Verbum freeze/crash on Mac
My Verbum continues to freeze and then crash, I just downloaded it a few days ago and have a brand new mac. Now it won't even sign in, just spins and spins... Here is the log, though only of the not signing it. Hope you can help me!
Comments
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This will be moved from Logos 5 to Logos 6 forum
Dave
===Windows 11 & Android 13
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Thank you, hopefully someone can figure this out!
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Rev. Michael Paris said:
My Verbum continues to freeze and then crash, I just downloaded it a few days ago and have a brand new mac. Now it won't even sign in, just spins and spins...
I would suggest a Sample log as per https://www.logos.com/support/logos6/mac/report-problem
Dave
===Windows 11 & Android 13
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I actually did that in my original post, maybe the file did not show?
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I'm not really seeing anything in the log that would point to what is causing the problem. Your description is a bit unclear to me. You say the app is freezing and crashing. Is it freezing and then automatically shutting down? Regardless, I think it would be best if you gave us a call at your convenience. Troubleshooting this over the phone will be significantly more efficient. We're open 6am-6pm PDT, and the phone number is 800-875-6467.
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Please let us know the outcome, Michael
Dave
===Windows 11 & Android 13
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