Cannot log into my LOGOS account!

Kenute P. Curry · May 2015

I was automatically logged out of my LOGOS account, and now I cannot get back in. Is anyone else experiencing this problem?

David Taylor, Jr. · May 2015

Try again, they were having server issues it seems like the last couple of hours. Where are you trying to sign in at? Obviously you were able to post here, where can you not sign in?

Kenute P. Curry · May 2015

https://community.logos.com/discussion/comment/725331#Comment_725331

I cannot sign in to any LOGOS accounts - nothing can I sign into. It has automatically logged me out, and will NOT let me get back in!

JohnB · May 2015

I have just tried to open Logos and can't log in so I had to get in off line.

I can get into the forums but I can't get into the rest of the Logos site to check on the new base sets or a free book.

Don't worry about it as I guess that normal service will be back in a few hours.

Kenute P. Curry · May 2015

https://community.logos.com/discussion/comment/725333#Comment_725333

Yes JohnB that is exactly what I am experiencing also.

Dylan Rondeau · May 2015

Kenute P. Curry said:

I was automatically logged out of my LOGOS account, and now I cannot get back in. Is anyone else experiencing this problem?

Our servers have been having some issues. Our Operations team is hard at work trying to bring everything back up, and you can check https://twitter.com/FaithlifeOps for updates.

JohnB · May 2015

https://community.logos.com/discussion/comment/725337#Comment_725337

Thanks Dylan

SteveF · May 2015

https://community.logos.com/discussion/comment/725331#Comment_725331

David Taylor Jr said:
Where are you trying to sign in at?

Into the actual L6 software on the computer...so am working "off-line" with the software.

But, yes these Forums still working

David Taylor, Jr. · May 2015

https://community.logos.com/discussion/comment/725339#Comment_725339

As I suspected they are having server issues. I know faithlife.com just came back up, any luck getting into the software?

SteveF · May 2015

https://community.logos.com/discussion/comment/725341#Comment_725341

David Taylor Jr said:
any luck getting into the software?

As of 3:50 no, but for what I am doing it is working fine off-line.

thanks

SteveF · May 2015

https://community.logos.com/discussion/comment/725341#Comment_725341

David Taylor Jr said:
any luck getting into the software?

As of 3:50 no -- but for what I am doing "off-line" works just fine.

thanks

Charlene · May 2015

https://community.logos.com/discussion/comment/725343#Comment_725343

I'm in the same boat...been trying for over 2 hours and can't log in...I couldn't even get onto the forum for about 1 1/2 hours...so at least there is a bit of improvement. [:'(]

Dylan Rondeau · May 2015

https://community.logos.com/discussion/comment/725344#Comment_725344

Things should be up and running again. Sorry for the trouble!

JohnB · May 2015

https://community.logos.com/discussion/comment/725344#Comment_725344

Charlene said:

I'm in the same boat...been trying for over 2 hours and can't log in...I couldn't even get onto the forum for about 1 1/2 hours...so at least there is a bit of improvement.