[ACK] Crash On Search

John McKenna
John McKenna Member Posts: 39 ✭✭
edited November 2024 in English Forum

I am having a new problem with Logos 6, it is crashing on searches pretty regularly now. Admittedly I have a large work area with several books, notes and stuff open at once, but this has never been a problem before. It seems to have started about a week ago.

Here is the log file of the crash.

2110.LogosLogs.mckendrw.20150513-103127.zip

Comments

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,192

    I've asked a developer to get in touch with you.

    For now, you should be able to work around the problem by searching "All Passages" when you do a Bible Search (instead of limiting your search to just the OT, for example).

    (BTW, in case anyone suggests it, "rebuild index" will not fix this problem.)

  • Matt Preucil
    Matt Preucil Member, Logos Employee Posts: 67

    John,

    Thank you for the report.  We suspect that this is a data issue with one of the resources or documents being searched, but have not yet been able to identify the source of the error.  It would be helpful if you could provide a list of the items being searched when you experience this crash. The most helpful would be if you were able to narrow that list down to the offending item(s), but I understand given a large collection, that might be very difficult.  If you provide the full list, I might be able to help narrow it down assuming I can reproduce the crash.

    Thanks again!

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