[resolved] L6.3 Hanging out on the Home Screen (after network glitch)
Following an interruption in the network (which was shortly resolved) I tried navigating to the home screen and got hung to where I had to force quit Logos. Restarting Logos (loading to the most recent layout) was no problem, but once more Logos would hang anytime I tried to go to the home screen. In an effort to figure out what was going on, I changed my settings to load the home screen at start up (thinking I could hold the command key and choose to load a blank layout if needed). Now the program hung at startup and the option I thought was present at the login window was gone! Now I was REALLY hung! I tried opening settings and quickly changing to not load the home screen, but to no avail.
Thankfully a computer restart resolved the issue, but a momentary network outage shouldn't create a permanent failure of the Logos home screen...
I captured 2 sets of logs for the startup-to-layout>navigate-to-home>hang>force-quit sequence and a set for the startup-to-home>hang>force-quit sequence, and am attaching these in case they can help figure out what was going on.
Comments
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Sorry, I just realize that I should probably have been "sampling" via the logging utility while the program was hung rather than force-quitting then collecting the archived logs. Hopefully the logs can still help, 'cause it's not hanging since my system restart so I can't sample anymore. [:S]
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Reuben Helmuth said:
Sorry, I just realize that I should probably have been "sampling" via the logging utility while the program was hung
Unfortunately, you are correct. For hangs especially, we need the samples during the hang so the developers can see what the threads were doing at the time.
Reuben Helmuth said:'cause it's not hanging since my system restart
This is the more important thing. [:)] If it does happen again, we'll need the sample during hang. Hopefully it continues working properly for you!
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