[ACK] Bug: Can't play "Alexander and his successors" video from Factbook

Mark Barnes
Mark Barnes Member Posts: 15,432 ✭✭✭

The icon in Factbook, the description in Visual Copy, and the "Save as" menu suggest that this item of media is a video. However, you can't play it, you can only view it as an image.

Choosing "Save as" freezes Logos (presumably as it downloads).

You can successfully play the video through the media browser.

This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

Comments

  • Dylan Rondeau
    Dylan Rondeau Member, Logos Employee Posts: 1,401

    The icon in Factbook, the description in Visual Copy, and the "Save as" menu suggest that this item of media is a video. However, you can't play it, you can only view it as an image.

    Choosing "Save as" freezes Logos (presumably as it downloads).

    Thanks, Mark. I can reproduce this and I've created a case. I can also confirm that the app does start responding again and opens the dialog to choose a save location once it's downloaded.

    Dylan Rondeau, Software Tester

    Enable Logging: Mac | Windows (Right-click "Save As...")