Crash

Mike Mahek
Mike Mahek Member Posts: 1 ✭✭
edited November 2024 in English Forum

Unable to log in to Logos.3286.Logos4Logs.mikemahek.20150602-072631.zip

Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 33,196

    Hi Mike - and welcome to the forums

    Sorry to hear you are having problems.

    Firstly I note you are running a very old version of Logos software. You could upgrade to the free Logos 5 engine (available at https://www.logos.com/support/logos5/install) which fixes a lot of issues.

    (I see from your OS version you can't run Logos 6 but if you were able to upgrade the OS then the free Logos 6 engine is at https://www.logos.com/install 

    The specific reason for the crash seems to be related to trying to access a reading plan for "Morning and Evening" where there seems to be a difference in versions which is causing the problem.

    Can you open Logos to a blank layout? (launch Logos then quickly press and holding command key to bring up a sign-in dialog box with option for blank layout)

    If that works I would try hiding and restoring the resource (https://wiki.logos.com/Hiding_Books) and see if that helps

    Let us know how you get on

    Graham 

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