Logos crashes every time I try to start it. I tried to open it using CTRL+open and attaching the Logos Log Files.zip file, but there isn`t even a Logos Log Files folder. What should I do?
Welcome! Sorry you are having troubles. [:s]
What should I do?
See the links in my signature line to learn how to enable and post logs.
Some questions:
A crash on startup without creating a log file is often caused by interference from third-party software. The easiest way to resolve this will be to call Tech Support, who will be able to identify the program (there are quite a few and I don't have an exhaustive list).
The most common one is probably Lavasoft Ad-Aware Web Companion; uninstalling it should stop the crash.
Is this fixed, Stephen?
Available Now
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