[closed] Log files and report

David Matthew

Thanks, Graham Criddle, for your response to my query about reasons for the crash - which happens every time I try the following...

I go to Guides > Topic Guide and choose 'Lord's Supper'. When I click the blue arrow the report starts to appear, then the error message I reported earlier comes up.

I look forward to hearing from you good folks at Logos.

2570.Logos Log Files.zipDAVID MATTHEW

Fred Chapman

The most recent log in the zip file posted is from 2013. I am running windows and cannot reproduce this error.

Dave Hooton

David Matthew said:

2570.Logos Log Files.zipDAVID MATTHEW

Please start Logos with CTRL key held, sign-in and run the guide. You should get up-to-date logs from this.

Dave Hooton

https://community.logos.com/discussion/comment/733703#Comment_733703

Referred to Tech Support - https://community.logos.com/forums/p/105937/734100.aspx#734100