CRASHES: Immediately after startup most times...

Barry D. Long
Barry D. Long Member Posts: 2 ✭✭
edited November 2024 in English Forum

Sometimes it will run long enough for me to get some use out of it in class or homework.  I am desperate.  Ever since changing from LOGOS 5 (PERFECT) to LOGOS 6 (HORRIBLE CRASHES) I am desperate for my materials.  I do the crash reports every time, but no one ever gets in touch with me.  I am running a 2011 Macbook Pro 8GB RAM OSX Yosemite 10.10.3  750GB int HD  3TB Ext HD(iTUNES ONLY) Adobe Creative Cloud, MSOffice, MacKeeper...  One log file is attached.   Why do you have reports at the end of each crash if they don't mean anything at all?

Yours in Christ,

BARRY D. LONG, CW2, US Army Retired/100% Disabled, MDiv Student, Luther Rice College and Seminary

I NEED THIS TO WORK, PRETTY PLEASE!  NOTHING IN MY SYSTEM CHANGED FROM 5 to 6.   5 Worked and 6 is barely working at all.5545.LogosLogs.longbear68.20150620-182302.zip

Comments

  • Doc B
    Doc B Member Posts: 3,630 ✭✭✭

    Bump. Anyone out there?

    Eating a steady diet of government cheese, and living in a van down by the river.

  • MJ. Smith
    MJ. Smith MVP Posts: 54,844
    https://community.logos.com/discussion/comment/737272#Comment_737272

    Sorry I don't do Mac logs

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    Welcome! Sorry for your troubles! [:s]

    i am not near my computer to attempt to read your logs, but I want to make sure you get help as quickly as possible. Did you follow the instructions found in the Mac link in my signature line? Did you make sure logging was enabled, then grab logs after you crashed but BEFORE you restarted? Just checking...

    Also: when you send in logs automatically, you aren't requesting help... You are just providing apple or FL (depending upon which logs you "sent in") with data about the app. It IS helpful, but not to you in the immediate future. 

    FWIW - I have found L6 more stable... It may just be an issue with your local installation. Hopefully a Mac techie will be by soon... But it is the weekend. 

    macOS, iOS & iPadOS |Logs| Install
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  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,088

    It looks like you have have corruption in a database file that is causing the application to crash. Please move this file to the Trash:

    /Users/longbear68/Library/Application Support/Logos4/Data/0jg3elpj.7ko/LibraryCatalog/catalog.db

  • Barry D. Long
    Barry D. Long Member Posts: 2 ✭✭
    https://community.logos.com/discussion/comment/737294#Comment_737294

    So far, so good.  I'll try to keep everyone posted...but...

    I think that may have solved my problem.  Thank you!

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