Crash (Hang) after latest update

Clyde Ritchey Grimes
Clyde Ritchey Grimes Member Posts: 3 ✭✭
edited November 2024 in English Forum

Logos did an update yesterday. I tried to start Logos today and now it does not boot.8308.LogosLogs.clydegrimes.20150630-085005.zip

Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 33,189

    Hi Clyde - and welcome to the forums

    Sorry to hear you are having problems.

    Please enable full diagnostic logging and upload another set of logs after a failed start attempt. Details are at https://www.logos.com/support/logos6/mac/report-problem 

    Graham

  • Angela Murashov
    Angela Murashov Member Posts: 1,532 ✭✭✭

    Clyde Ritchey Grimes said:

    Logos did an update yesterday. I tried to start Logos today and now it does not boot.

    Hi Clyde, 

    This is a known issue for Mac users who have the alias shortcut on their Dock (small black arrow in the corner). There's a Mac specific note mentioned here: https://community.logos.com/forums/t/106880.aspx

    Please launch the application from the Applications folder once, this will replace the Dock icon and Logos will open from the Dock normally. This is a one time requirement. Sorry for the inconvenience. 

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