I have tried the ctrl on startup and got to the blank screen. Then I clicked on Home to see if the stuff would load OK and I get the error and the app closes. I think I got the logs attached.
8030.LogosError.zip
It's crashing on the Home Page when loading Faithlife Notifications. It could be temporary as it works for me, but try starting Logos with CTRL key held and login. You will get a blank page but you should be OK to load a normal layout.
Yes as long as I do not go to the Home button and page it seems to be fine. Bibles come up. Search works. As soon as I click on the Home tab. I pasted this new one because it appears that the number of resources changed since the last one. If I get tired of using the ctrl key and avoiding ever hitting the home page would it help to re-install this? Will I have to re-download all those GB's of files?
messed up my screen shot but the resource count showed 39 items rather than 3.
Just found the option under Program Settings to change the start up page. Changed to blank layout and the error goes away. Will just have to stop using that default home page. Now I won't have to keep using the ctrl key.
I am having the same problem. Changing the settings so that it opens to a blank page is a good bandaid solution for now.
Well done! Retry Homepage and if it still crashes contact Tech Support (it works for me).
I updated to 6.4 SR-3, but still having this issue. I can login using ctrl and it works okay but can't go to homepage.
Please create a new thread, explain the issue clearly and post logs. See my signature line for instructions.
