Custom highlighting - L4 crashes constantly and immediately

I had just created a new custom highlighting style (including a prefixed label) and as I checked the "bubble" checkbox) L4 crashed. Now, each time I restart Logos it crashes immediately.

I have tried holding down Ctrl and restarting, and then selected Blank Layout. At least that way I can "get back into" Logos, but the moment I open any previously saved workspace, or show the Highlighting panel Logos immediately crashes again.

So, at present I seem to be locked out of Logos. Is there a way to delete a new highlighting style without using the Logos UI?

And how do I extract a log file to send to Logos?

Find more posts tagged with

Comments

Kevin Becker

http://wiki.logos.com/Diagnostic_Logging

Stuart Robertson

https://community.logos.com/discussion/comment/85961#Comment_85961

Here are my log files:

6305.Logos4.log

4263.Logos4Indexer.log

2022.logos4setup.log

Stuart Robertson

https://community.logos.com/discussion/comment/85996#Comment_85996

I'm probably slow this morning, but even after reading http://wiki.logos.com/Bug_Report, etc. I cannot figure out how to create a Bug Report (apart, that is, from posting logs into the forum, which doesn't feel very "trackable" - a bug-tracking system would be better). Does anyone know how / where to create a "real" Bug Report (into some sort of defect tracking system)?

Kevin Becker

https://community.logos.com/discussion/comment/85998#Comment_85998

The bug tracking is made on the wiki via instruction on this page http://wiki.logos.com/Logos_4_Bugs

It's probably unnecessary to create one for this bug, Bradley has responded posts where I've reported this crash and I think it's on the developers fix-it list.

Fred Greco

https://community.logos.com/discussion/comment/86012#Comment_86012

Bradley,

Any word on when I fix is expected? Any way to "undo" the custom highlighting?

Rosie Perera

https://community.logos.com/discussion/comment/86103#Comment_86103

Any way to "undo" the custom highlighting?

If you press Ctrl+Shift+K immediately after highlighting something (while the text you highlighted is still selected) it will Erase the highlighting on the selection, which is effectively the same as undo. However a Ctrl+Z undo feature is not implemented for highlighting. It's been requested, and Logos employee George Allakhverdyan has seen it and forwarded our suggestion on to development. See this thread: http://community.logos.com/forums/t/10526.aspx

Fred Greco

https://community.logos.com/discussion/comment/86127#Comment_86127

Any way to "undo" the custom highlighting?

If you press Ctrl+Shift+K immediately after highlighting something (while the text you highlighted is still selected) it will Erase the highlighting on the selection, which is effectively the same as undo. However a Ctrl+Z undo feature is not implemented for highlighting. It's been requested, and Logos employee George Allakhverdyan has seen it and forwarded our suggestion on to development. See this thread: http://community.logos.com/forums/t/10526.aspx

Rosie,

I meant to undo the creation of the new highlighting style. That is what appears to be crashing L4. I now cannot use any highlighting feature, because to open the Highlighting tool crashes L4.

George Allakhverdyan

https://community.logos.com/discussion/comment/86133#Comment_86133

Hi it looks like this bug has been fixed and the fix will be included in Beta 8. Unfortunately there is no easy workaround right now, you will have to proceed without opening the tool.

Kevin Becker

https://community.logos.com/discussion/comment/86275#Comment_86275

Hi it looks like this bug has been fixed and the fix will be included in Beta 8. Unfortunately there is no easy workaround right now, you will have to proceed without opening the tool.

That's excellent news. I'll have to say in two rounds of betas this is the first bug that has been slightly inconveniencing. That's a pretty good record!