Crash when selecting layout

Mark Smith
Mark Smith MVP Posts: 11,798
edited November 20 in English Forum

I have just two layouts: the one Logos provided (Home Page) and one recorded by L4 earlier today (unnamed). On opening L4 the stock layout appeared. I went and selected the layout from earlier in the day and L4 crashed. Repeated and same result. Attached are the log files.

Pastor, North Park Baptist Church

Bridgeport, CT USA

Tagged:

Comments

  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭

    Thanks we have received your logs.

  • Bohuslav Wojnar
    Bohuslav Wojnar Member Posts: 3,466 ✭✭✭

    Mark A. Smith said:

    I have just two layouts: the one Logos provided (Home Page) and one recorded by L4 earlier today (unnamed). On opening L4 the stock layout appeared. I went and selected the layout from earlier in the day and L4 crashed. Repeated and same result. Attached are the log files.

    Did you use the 2 monitors when saving the layout? It looks to me (I got crashes also) that it is related to layouts using 2 monitors and then opened on just one.

    EDIT:  I just got crash as I was trying to open layout. I enclose the Logos log file:

    2626.Logos4.log

    Bohuslav

  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭
    https://community.logos.com/discussion/comment/8812#Comment_8812
    That's a good test Bohuslav. Thanks for the logs.
  • Simon’s Brother
    Simon’s Brother Member Posts: 6,816 ✭✭✭
    https://community.logos.com/discussion/comment/8807#Comment_8807

    Description

    I just had an experience of a crash with selecting layouts also so seems like a good place to post.

    Repro

    1. Open Logos 4
    2. Open a layout but witth a FTK error and select wrong layout - one that has passage guide auto generate
    3.  Try to change layout while passage guide is generating and...

    Actual Result

    <<crash>>

    Expected Result

    Layout change to uneventfully to newly selected layout

    System Specs (if using multiple computers or not in your signature)

    • Win XP SP3 Intel Prentium 4 3.2GHz , 2GB RAM, 38GB free space on C DRIVE, Multiple Monitors, Radeon 9600L 128MB Video Card

    Comments

    5468.Logos4Logs.zip

     

  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭
    https://community.logos.com/discussion/comment/8819#Comment_8819

    That's a good test too, Andrew, although I can't reproduce it. We got your logs, thanks.

  • Mark Smith
    Mark Smith MVP Posts: 11,798

    Another crash when trying to select a layout. This time I had created a Passage Guide from the Home Page and tried to switch to a named layout when the crash occured.

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Ken Shawver
    Ken Shawver Member Posts: 516 ✭✭
    https://community.logos.com/discussion/comment/9006#Comment_9006




    Description

    I just had an experience a crash with selecting "My Study" layout from my saved layout.

    Reproduced 3 times first two started by opening Power Lookup which opened fine. Application errored each time I tried to open "My Study" layout. On the third attempt I just tried to pen same layout and it failed as well.

    Actual Result

    <<crash>>

    Expected Result

    Layout change to uneventfully to newly selected layout

    One additional note this was the first time I had opened my layout since installing B3. It had worked without issue on B2.

    In Christ,

    Ken

    Lenovo Yoga 7 15ITL5 Touch Screen; 11th Gen Intel i7 2.8Ghz; 12Gb RAM; 500Gb SDD;WIN 11

    http://wiki.logos.com/

  • Pam Larson
    Pam Larson Member Posts: 683 ✭✭

    Program froze in class this morning when I saved my Mark layout and tried to open my Matthew layout.  This has happened several times. The Mark layout has approximately 30 resources open; the Matthew one has around 20.

    HP Pavilion dv7 Notebook PC, x64-based, AMD Turion X2 Dual-Core Mobile RM-72, MS Windows Vista Home Premium.

Categories