Crash when selecting layout

Mark Smith
Mark Smith Member, MVP Posts: 11,790 ✭✭✭
edited November 20 in English Forum

I have just two layouts: the one Logos provided (Home Page) and one recorded by L4 earlier today (unnamed). On opening L4 the stock layout appeared. I went and selected the layout from earlier in the day and L4 crashed. Repeated and same result. Attached are the log files.

Pastor, North Park Baptist Church

Bridgeport, CT USA

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Comments

  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭

    Thanks we have received your logs.

  • Bohuslav Wojnar
    Bohuslav Wojnar Member Posts: 3,466

    I have just two layouts: the one Logos provided (Home Page) and one recorded by L4 earlier today (unnamed). On opening L4 the stock layout appeared. I went and selected the layout from earlier in the day and L4 crashed. Repeated and same result. Attached are the log files.

    Did you use the 2 monitors when saving the layout? It looks to me (I got crashes also) that it is related to layouts using 2 monitors and then opened on just one.

    EDIT:  I just got crash as I was trying to open layout. I enclose the Logos log file:

    2626.Logos4.log

    Bohuslav

  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭
    https://community.logos.com/discussion/comment/8812#Comment_8812
    That's a good test Bohuslav. Thanks for the logs.
  • Simon’s Brother
    Simon’s Brother Member Posts: 6,816 ✭✭✭
    https://community.logos.com/discussion/comment/8807#Comment_8807

    Description

    I just had an experience of a crash with selecting layouts also so seems like a good place to post.

    Repro

    1. Open Logos 4
    2. Open a layout but witth a FTK error and select wrong layout - one that has passage guide auto generate
    3.  Try to change layout while passage guide is generating and...

    Actual Result

    <<crash>>

    Expected Result

    Layout change to uneventfully to newly selected layout

    System Specs (if using multiple computers or not in your signature)

    • Win XP SP3 Intel Prentium 4 3.2GHz , 2GB RAM, 38GB free space on C DRIVE, Multiple Monitors, Radeon 9600L 128MB Video Card

    Comments

    5468.Logos4Logs.zip

     

  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭
    https://community.logos.com/discussion/comment/8819#Comment_8819

    That's a good test too, Andrew, although I can't reproduce it. We got your logs, thanks.

  • Mark Smith
    Mark Smith Member, MVP Posts: 11,790 ✭✭✭

    Another crash when trying to select a layout. This time I had created a Passage Guide from the Home Page and tried to switch to a named layout when the crash occured.

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Ken Shawver
    Ken Shawver Member Posts: 515 ✭✭
    https://community.logos.com/discussion/comment/9006#Comment_9006




    Description

    I just had an experience a crash with selecting "My Study" layout from my saved layout.

    Reproduced 3 times first two started by opening Power Lookup which opened fine. Application errored each time I tried to open "My Study" layout. On the third attempt I just tried to pen same layout and it failed as well.

    Actual Result

    <<crash>>

    Expected Result

    Layout change to uneventfully to newly selected layout

    One additional note this was the first time I had opened my layout since installing B3. It had worked without issue on B2.

    In Christ,

    Ken

    Lenovo Yoga 7 15ITL5 Touch Screen; 11th Gen Intel i7 2.8Ghz; 12Gb RAM; 500Gb SDD;WIN 11

    http://wiki.logos.com/

  • Pam Larson
    Pam Larson Member Posts: 683 ✭✭

    Program froze in class this morning when I saved my Mark layout and tried to open my Matthew layout.  This has happened several times. The Mark layout has approximately 30 resources open; the Matthew one has around 20.

    HP Pavilion dv7 Notebook PC, x64-based, AMD Turion X2 Dual-Core Mobile RM-72, MS Windows Vista Home Premium.

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