Book disappeared from Vyrso-app library

Jelle Knol

The past few weeks, I have been reading Thomas à Kempis, Imitation of Christ from my Vyrso app. Today when I started the app, it gave me a message saying something like "this book is not part of your library" and then the book just disappeared from my library.

The book is still in my Logos library, both on pc and iOS-app. Restarting my phone and deleting+reinstalling the Vyrso app didn't help. Neither did re-checking the Vyrso checkbox for this resource in my Logos library. Any suggestions or solutions?

JT (alabama24)

Do you know when/how you acquired a license for this book? Do you know that you actually own it (rather than being a rental, Logos Now preview version, etc.)?

Have you checked biblia.com to see if it shows there? If it does, you might try deleting and reinstalling the app. You will lose any downloaded resources in the process and you will need to redownload your note documents.

Kevin Byford (Faithlife)

Jelle Knol said:

The past few weeks, I have been reading Thomas à Kempis, Imitation of Christ from my Vyrso app. Today when I started the app, it gave me a message saying something like "this book is not part of your library" and then the book just disappeared from my library.

The book is still in my Logos library, both on pc and iOS-app. Restarting my phone and deleting+reinstalling the Vyrso app didn't help. Neither did re-checking the Vyrso checkbox for this resource in my Logos library. Any suggestions or solutions?

Please check Settings to verify the "Vyrso Resources Only" toggle is turned off.

JT (alabama24)

https://community.logos.com/discussion/comment/748899#Comment_748899

Kevin Byford (Faithlife) said:

Please check Settings to verify the "Vyrso Resources Only" toggle is turned off.

Thanks Kevin. I forgot about that setting. 

Jelle Knol

https://community.logos.com/discussion/comment/748899#Comment_748899

Thanks for your replies, brothers. When I started the app just now to follow your advice, the book had 'magically' reappeared in the library. No idea what happened, because I hadn't done anything in the mean time and this morning even reinstalling the app didn't do the trick. Thanks anyway and I'm glad the book's back [:)]

JT (alabama24)

https://community.logos.com/discussion/comment/748922#Comment_748922

glad to hear it. [:)]