Not able to shut down my laptop

Donna Torrado
Donna Torrado Member Posts: 1 ✭✭
edited November 2024 in English Forum

My MacBook Air performed an update.  When I try to shutdown, it tells me that Logos 6 will not allow it to be shut down.  I try to quit and nothing happens.  I tried to move to trash and still nothing.  I cannot shut down my laptop at all.  This is very disturbing.

What can I do to correct this problem?

Donna

Comments

  • Francis
    Francis Member Posts: 3,887 ✭✭✭

    There are tips here on how to "kill" an application (that is, forcibly turn it off when it has stopped responding). 

    http://osxdaily.com/2012/03/02/force-quit-mac-apps/

    I would suggest doing that, restarting your computer to allow it to complete updates if need be and then see whether the problem is gone or happens again.

  • Mike Binks
    Mike Binks MVP Posts: 7,459

    If all else fails....

    Quit every other application just leaving the miscreant running.

    Press and hold the power key 'till the machine switches off.

    tootle pip

    Mike

    Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    Welcome Donna! [:)] Sorry you are having troubles. [:s]

    Either of the two suggestions should work. I would start with a "force quit," which is something that would be good for you to know about anyways. Sometimes safari needs a "force quit." Forcing a shut down is ok to do when you have to, but should be a last resort. 

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