Android Highlights and Note Documents

David Kivioja
David Kivioja Member Posts: 3
edited November 21 in English Forum

I'm having trouble viewing all my note documents and highlights on my android phone.  I can see some but not all.  Has anyone run across this and do you know how to fix it?

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  • Graham Criddle
    Graham Criddle MVP Posts: 32,472

    Hi David - and welcome to the forums 

    Do you mean that all of the notes / highlights from a particular notes document are not visible in which case its probably an issue with that document or do you mean that some appear and some don't seemingly at random?

    Is there any correlation between "visibility" and whether they were created on the phone itself or an amother device and they are synching to the phone?

    If the questions don't make sense please advise and we can go into more detail!

    Graham

  • David Kivioja
    David Kivioja Member Posts: 3
    https://community.logos.com/discussion/comment/751269#Comment_751269

    Hi Grahm.  Thanks for replying.  The problem is some documents appear on my Android phone, but not all.  I've created some through my desktop and some on my iPad.  However, I do not have all of them on my phone.  So it seems like some are synching to the phone, but not all.  This is a new Samsung Galaxy S6 phone.

    Thanks for the help,

    Dave

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309
    https://community.logos.com/discussion/comment/751551#Comment_751551

    David,

    How long did you wait for your notes/highlights to sync on your new phone?  It appears you have well over ten thousand notes and it does take a while for notes to sync, especially if you are on cellular instead of a wifi network.

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