Twice in a row, same crash after updating to Beta 4. Log files attached for both crashes.
7028.LogosIndexer (9).zip
3225.LogosCrash (4).zip
BTW: if there is a fix, it would be nice to know.
Thank you for your help in bringing this to our attention. We are aware of the crash and are currently investigating a solution. I currently don't have a work around.
We have removed the Beta 4 update as a precaution to avoid this happening to more of our beta users. We will be releasing an update as soon as possible.
Can you be more specific as to what caused the crash. I already have Beta 4, and would like to avoid the steps that produced the crash.
Hi Steve;
I was in the process of compiling log files in response to Mark's post (I have the issue also) when I see that you are already aware. I will add the following which may help in tracking down the issue. Note that the memory usage increases continually. The CPU usage remains constant at around 52. The crash (for me) occurred upon upgrading to Beta 4 and running the text comparison tool. Thanks
Text comparison is working for me.
If you haven’t crashed within two minutes of opening the software, you are not affected.
Can you be more specific as to what caused the crash. I already have Beta 4, and would like to avoid the steps that produced the crash. If you haven’t crashed within two minutes of opening the software, you are not affected.
It's a problem with indexing user documents, which could happen around two minutes after editing any user document.
Thanks Andrew.
Or without editing a document at all, which was my case.
This should be fixed in 6.5 Beta 5.
