bug/ crash

Adam Stewart
Adam Stewart Member Posts: 10 ✭✭
edited November 2024 in English Forum

4527.LogosLogs.adamjstewart.20150727-194416.zip

logos 6 won't open on os x 10.10.4

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,308

    I note that Logos logging failed which may account for the lack of logs we need. So I recommend ensuring you have the latest version 6.4 SR-3 and contacting Tech Support if the problem persists.

    You might be able to start Logos by holding the CMD key at the same time.

    Dave
    ===

    Windows 11 & Android 13

  • Thomas Ball
    Thomas Ball Member, Logos Employee Posts: 3,261

    Hi Adam, to piggyback on what Dave suggested, I would remove the existing Logos application file from the Applications folder, and replace it with a new copy from www.logos.com/core. This will not force you to redownload or index your library as those files remain on the machine when deleting the application file.