How to check whether your documents are synced to the web

Kevin Byford (Faithlife)
Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309
edited November 21 in English Forum

There have been many past reports about sync issues and often it's hard to determine whether a sync problem (if there is one) lies with the Mobile or Desktop app.  

To help find out where the issue might be here's what you can do.  Open a web browser to http://documents.logos.com and sign in using your Faithlife account.  Once signed in you can see all of your synced documents.

If the documents shown at http://documents.logos.com match your Desktop app but not your Mobile app, there might be a Mobile sync issue (or a network problem).  If your documents don't match on Desktop, it's likely a Desktop sync issue.

Here's a screenshot of the Documents currently available at http://documents.logos.com :

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