Bug: Logos keeps crashing

I've had random crashes over the last few days.  Logs attached.

1882.LogosLogs.lankox.20150808-100204.zip

Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    Did these logs come AFTER a crash but BEFORE you restarted? Just curious since I don't see a crash log. There is, however, a logos.log file from last night. I do see the following in your logos.log file: "Got a SIGSEGV while executing native code" which relates to mono somehow. 

    Does it crash immediately upon startup? Have you tried using a different layout (perhaps you have a corrupted layout which needs to be rebuilt)?

    macOS, iOS & iPadOS |Logs| Install
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  • Lankford Oxendine
    Lankford Oxendine Member Posts: 242 ✭✭

    I don't remember if I created the log file before or after restarting Logos.  What is the correct procedure?  When Logos crashes, most of the time I'm not using the program but it is running in the background.  I can always get Logos to crash by opening up atlas then hitting "Open in Google Maps".

  • Jack Caviness
    Jack Caviness MVP Posts: 13,599

    I don't remember if I created the log file before or after restarting Logos.  What is the correct procedure?

    When you start Logos, it wipes previous logs and creates new ones. So you need to archive logs after a crash but prior to restarting Logos.

  • Lankford Oxendine
    Lankford Oxendine Member Posts: 242 ✭✭

    Logos just crashed again while I was perusing the Mac Console application.  Here are the attached logs before restarting Logos but I still don't see a crash log.  Console reports this.

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGABRT)
    Exception Codes: EXC_I386_GPFLT

    Application Specific Information:
    abort() called

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 libsystem_kernel.dylib 0x00007fff86968286 __pthread_kill + 10
    1 libsystem_c.dylib 0x00007fff90fecb53 abort + 129
    2 libmonosgen-2.0.1.dylib 0x00000001110bd721 mono_handle_native_sigsegv + 849
    3 libmonosgen-2.0.1.dylib 0x0000000110fbe01e mono_sigsegv_signal_handler + 366
    4 libsystem_platform.dylib 0x00007fff84474f1a _sigtramp + 26
    5 ??? 0xb785191b1c8d90ea 0 + 13224003485077180650
    6 com.apple.CoreFoundation 0x00007fff8ef4d3f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
    7 com.apple.CoreFoundation 0x00007fff8ef0868f __CFRunLoopRun + 2159
    8 com.apple.CoreFoundation 0x00007fff8ef07bd8 CFRunLoopRunSpecific + 296
    9 com.apple.HIToolbox 0x00007fff8d07f56f RunCurrentEventLoopInMode + 235
    10 com.apple.HIToolbox 0x00007fff8d07f1ee ReceiveNextEventCommon + 179
    11 com.apple.HIToolbox 0x00007fff8d07f12b _BlockUntilNextEventMatchingListInModeWithFilter + 71
    12 com.apple.AppKit 0x00007fff8e3978ab _DPSNextEvent + 978
    13 com.apple.AppKit 0x00007fff8e396e58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
    14 com.apple.AppKit 0x00007fff8e38caf3 -[NSApplication run] + 594
    15 com.logos.Logos 0x000000010dd82c42 DesktopApplicationMain + 518
    16 com.logos.Logos 0x000000010dd82cb2 main + 9
    17 libdyld.dylib 0x00007fff880015c9 start + 1

    6685.LogosLogs.lankox.20150808-162935.zip

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    When Logos crashes, most of the time I'm not using the program but it is running in the background.  I can always get Logos to crash by opening up atlas then hitting "Open in Google Maps".

    With this latest crash, was it the former or the later?

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  • Lankford Oxendine
    Lankford Oxendine Member Posts: 242 ✭✭

    alabama24 said:

    When Logos crashes, most of the time I'm not using the program but it is running in the background.  I can always get Logos to crash by opening up atlas then hitting "Open in Google Maps".

    With this latest crash, was it the former or the later?

    The former.  I was looking at the Logos log in the Mac console application when Logos quit.

  • Sean Boisen
    Sean Boisen Member, Logos Employee Posts: 1,452

    I can also make 6.4 on Mac crash with the same process: i'll open a case for this.

  • Steve Workman
    Steve Workman Member, Logos Employee Posts: 282

    I don't remember if I created the log file before or after restarting Logos.  What is the correct procedure?  When Logos crashes, most of the time I'm not using the program but it is running in the background.  I can always get Logos to crash by opening up atlas then hitting "Open in Google Maps".

    We are no longer able to reproduce this.  Is the software still crashing when you Open in Google Maps?

  • Lankford Oxendine
    Lankford Oxendine Member Posts: 242 ✭✭

    Seems to be fixed on the latest release.  Thanks!