Crashing When Attempting to Print in Windows 10 Pro

Every time I attempt to print from the Dictionary of Paul and His Letters, the system cycles for a few seconds and then crashes. In further investigation, this happens with every attempt to print from any resource.

Windows 10 Pro
i7 Quad Processor
8 Gb Ram
Toshiba Satellite Laptop

Logos Bible Software 6.6 Beta 1
6.6.0.0006
(Update channel: beta)

Any hints?

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Dave Hooton

Logs please --> https://wiki.logos.com/Diagnostic_Logging

Upload the compressed Logo File folder.

Also need details of your printer.

Ryan Gano (Logos)

Every time I attempt to print from the Dictionary of Paul and His Letters, the system cycles for a few seconds and then crashes. In further investigation, this happens with every attempt to print from any resource.

I saw this crash showing up on our crash reporting tools and have created a workaround for it in an internal build. You should expect to see it in an upcoming build.

In the meantime: It looks as though the crash is being caused by a bad printer driver. I'd recommend that you uninstall and reinstall your printer and try printing again.