I have had Logos 6 and used it plenty of times and all of the sudden it is no longer working on my computer. I simply cannot open the program. I am in seminary and need access to my library! Help!
Welcome to the forums.
I'm afraid you will need to provide more information. What OS are you running? Does Logos start to open and stop working before getting to a screen, or does it open and immediately crash?
Please provide logs. You can find information regarding how to enable and upload logs at the bottom of my post.
Windows 7 64 bit. It simply will not open, no crash or anything. I click and it does nothing.
This thread will be moved to the L6 forum so that you can get the help you need.
I am a Mac user and in some cases the app engine needed to be reinstalled... I have no idea if this has been an issue on PC or not. While you wait for more help, you could try reinstalling the engine (Don't delete anything, just download and install the newest engine over the old one. The data files should remain in place). See the link in my signature line.
Does the Logos splash screen appear
Irrespective, I think we are going to need logs. Use the diagnostic Logging link in Fred's post, enable logging, reproduce the issue and upload the compressed Log Files folder.
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