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User73
User73 Member Posts: 1 ✭✭
edited November 2024 in English Forum

I attempted to perform a search in Logos 6.  It crashed.  When I attempt to open it now, the icon bounces once (Mac) and nothing happens.  Logos will not open.  I've tried from within the applications folder as well.  Help

1856.LogosLogs.craig.20150930-164421.zip

Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,523

    Welcome! Sorry for your trouble [:s]

    I am not able to read your logs at present, but a number of users ended up with a bug in a previous build. Try manually installing the update. See my signature line 

    macOS, iOS & iPadOS |Logs| Install
    Choose Truth Over Tribe | Become a Joyful Outsider!

  • Thomas Ball
    Thomas Ball Member, Logos Employee Posts: 3,261

    The logs indicate you're using an older version of the software. Please drag the Logos icon from your Applications folder to the trash and download a fresh one from your order linked to Logos 6. This only reinstalls the application file, and will not cause you to redownload your library. 

     

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