Indexing stuck at 0%

James Paton

Since the update to 6.6 indexing is stuck at 0% on my Mac. The rebuild index tool had no effect. Logs attached.

View:https://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/124/2210.LogosLogs.James.20151007_2D00_112713.zip:550:0]

JT (alabama24)

James Paton said:

Logs attached.

The logs didn't work. Did you use the paperclip icon to attach them? 

Have you tried restarting your Mac?

Todd Phillips

https://community.logos.com/discussion/comment/770290#Comment_770290

alabama24 said:

James Paton said:

Logs attached.

The logs didn't work. Did you use the paperclip icon to attach them? 

His link is malformed but they are there. 

Try this: https://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/124/2210.LogosLogs.James.20151007_2D00_112713.zip 

Indexer log has this in it:

10/07/2015 11:26:16 |  INFO | 1 |  IndexerProgram | Starting application with module name LogosIndexer, branded name Logos  (6.6 SR-1, version 6.6.0.0059 x64 on Mac OS X 10.10.5, .NET 4.0.30319.17020). Pid: 20544
10/07/2015 11:26:17 |  INFO | 1 |     UserManager | Opening UserManager in /Users/James/Library/Application Support/Logos4/Users.
10/07/2015 11:26:17 |  INFO | 1 | LocalFileDatabase | Found existing database at /Users/James/Library/Application Support/Logos4/Users/UserManager.db
10/07/2015 11:26:17 |  INFO | 1 |  IndexerProgram | Using language en-CA
10/07/2015 11:26:17 |  INFO | 1 |  IndexerProgram | Already running, so we'll exit now.

It thinks it's already running.  I'm not one to diagnose the problem on a Mac, but perhaps a reboot would clear things up?

James Paton

https://community.logos.com/discussion/comment/770293#Comment_770293

Rebooting did the trick. Thank you!