No Bibles appear on my logos

William N Brooks

I bought logos with my school (because I had to), but now that I actually need it for a class I realized there are no Bibles or interlinear Bibles in my account. It's for Biblical interpretation so its kind of really important.

Lynden O. Williams

Welcome to the forums William. Can you be more specific.

1. Are you using the same email address that was used when the software was purchased?

2. biblia.com 

a. Log in using the email address and password you use in Logos and click the open book (library) and see if the books you purchased are in there.

JT (alabama24)

Welcome! [:)]

William N Brooks said:

I bought logos with my school (because I had to)

What did you actually purchase? Did you buy a base package? Which one?

William N Brooks said:

I realized there are no Bibles or interlinear Bibles in my account

For clarification: It sounds like perhaps you purchased the software but you haven't installed it until recently. Is that right? Are you aware that you have to download and install the software, then allow the application to download and index resources?

Have you checked www.biblia.com to see if you have any bibles there? Make sure to use the credentials (email & password) with which you purchased the resources.

William N Brooks

https://community.logos.com/discussion/comment/770728#Comment_770728

There are Bibles and 100 more books on biblia.com that It says I have, but they aren't on my logos.

JT (alabama24)

https://community.logos.com/discussion/comment/770748#Comment_770748

William N Brooks said:

There are Bibles and 100 more books on biblia.com that It says I have, but they aren't on my logos.

Actually, we misled you with the biblia request... FL apparently provides a number of resources to use free of charge online. They do the same thing with the mobile app. Those resources will be unavailable unless you own the licenses for those resources. 

You didn't answer the other questions:

• What base package did you buy (if any)? If you didn't buy a base package, what did you buy? 
• Can you confirm that you are using the right username & password? (Look in "about" to see what credentials you used).
• Have you allowed adequate time for resources to download and index? 

JT (alabama24)

https://community.logos.com/discussion/comment/770755#Comment_770755

If none of that helps, you will need to contact customer service by phone during regular business hours.