Bug: 4.0b Beta 9: Find in Help Search results does nothing

Rosie Perera · 2010-02-14T21:57:01+00:00

* Open Help * Search for something likely to have a lot of hits (e.g., collection) * Press Ctrl+F, and type something to find (e.g., search), and press Enter [imagine we're looking for how to do search to a collection and there were too many hits with just collection, so now we want to find the word search among the…

Rosie Perera

Open Help
Search for something likely to have a lot of hits (e.g., collection)
Press Ctrl+F, and type something to find (e.g., search), and press Enter [imagine we're looking for how to do search to a collection and there were too many hits with just collection, so now we want to find the word search among the results.]

Result: nothing happens, even though the word Search is clearly visible within the results and should be able to be found using Ctrl+F.

Expect to be able to find within the search results, or else if this is too difficult to implement, then the Find control should be disabled. Having it there but non-functional is confusing.

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Comments

Kevin Becker

It works for me...

The only thing I did differently than you was I had to hit enter after I typed "command" for it to start finding.

Dave Hooton

I repeated Rosie's steps and chose "cited" as someting to Find. Crash!

When I initially open Help and try a Find the result is as expected ie. search as you type. After a "Help" search the Find does nothing or L4 crashes.

0726.Logos4_FindHelp.zip

Kevin Becker

https://community.logos.com/discussion/comment/91950#Comment_91950

Dave, I was unable to duplicate your crash.

I just realized what I didn't first, Rosie was doing a ctrl-f in a report generated in the help menu. Just like we can't do a crtl-f when we perform a search we can't with a report that is generated by a search in the help pane. So, yeah, I suppose that having the ctrl-f show up but not be functional in this case is a bug. However, Rosie, why would you need ctrl-f in a search results? Why not just add that to your search string?

Rosie Perera

https://community.logos.com/discussion/comment/91952#Comment_91952

I just realized what I didn't first, Rosie was doing a ctrl-f in a report generated in the help menu. Just like we can't do a crtl-f when we perform a search we can't with a report that is generated by a search in the help pane. So, yeah, I suppose that having the ctrl-f show up but not be functional in this case is a bug. However, Rosie, why would you need ctrl-f in a search results? Why not just add that to your search string?

Correct. I (playing the naive user) would not think of what I see in the Help window as a "report" -- I realized only afterwards that I could have added the additional word I thought of to refine my search to the search string and run the search again. So I guess this isn't a bug but a suggestion. I'd like the ability to do a Ctrl+F in search results too. It would be different from adding the additional term to the search string and running the search again, because it would only search the excerpts displayed in the results, not the articles behind those search results. Possibly useful, though not hugely so.

I guess this thread is a non-bug so should be disregarded. It's not important enough for me to raise it as a suggestion.

Dave Hooton

https://community.logos.com/discussion/comment/91952#Comment_91952

Dave, I was unable to duplicate your crash.

So was I!!

Still a crash is a crash & the "unintended" feature shouldn't be allowed.